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2009 Spring Conference & Expo Session: “Mobility Management Centers” April 18, 2009

2009 Spring Conference & Expo Session: “Mobility Management Centers” April 18, 2009 1:30 – 3:00 pm San Diego, CA. Today’s Agenda. Introduction Paducah Area Transit System Background & Overview Mobility Management Services Advanced Technologies New Mobility Management Initiatives

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2009 Spring Conference & Expo Session: “Mobility Management Centers” April 18, 2009

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  1. 2009 Spring Conference & Expo Session: “Mobility Management Centers” April 18, 2009 1:30 – 3:00 pm San Diego, CA

  2. Today’s Agenda • Introduction • Paducah Area Transit System Background & Overview • Mobility Management Services • Advanced Technologies • New Mobility Management Initiatives • Mobility Management Funding • Questions and Comments

  3. PATS Background & Overview • Location: Paducah, KY • Population: 26,307 (city); Service area = 127,981 • Other Regional Partners: 2 Rural public transit authorities & Easter Seals • Hours of Operation: 4:00 am – 11:00 pm • Annual Passenger Trips: 573,210

  4. PATS Background & Overview Paducah The Jackson Purchase Region of Western Kentucky (8 counties)

  5. Mobility Management Services • Current Services Provided: • Fixed route (6 routes) • ADA paratransit & Demand Response • Taxi • Coordinated human service transportation (200 contracts) • Regional Medicaid Provider (3 counties in KY - and soon in So. ILL) • Airport shuttle (linkage with Northwest Airlines) • Regional trip coordination (PART)

  6. Mobility Management Services • Current Services Provided: • Package & movie delivery • UPS/FedEx service • Railroad and barge lines services • Downtown trolley (i.e. Chamber of Commerce) • Special events (i.e. National Quilt Show, Riverboat tourists) • Vanpools (i.e. US Army Corp. of Engineers) • FEMA Tier II National Emergency Response

  7. Mobility Management Services • Community Services • Food drives • Vaccination clinics • “How to” clinics

  8. Mobility Management Services • Mobile driving simulator • Trained over 1,000 persons in KY, MO, NV, OH, TN, & WV • Multiple simulated driving/vehicle scenarios • PATS Accident rate: Pre-simulator = 2.6 per 100,000 miles; Current = 1.45 per 100,000 miles

  9. Advanced Technologies • Supporting Mobility Management • RouteMatch Software: • Computer assisted scheduling, dispatching, reporting, & billing • Business Intelligence (RouteMatch MC) • Mentor AVL/MDC – all vehicles • Medicaid Broker - Provider Electronic connection • 800 Megahertz radio system • Kentucky Relay (TDD/TTY) service • REI – Onboard security cameras

  10. New Mobility Management Initiatives • USDOT Mobility Services for All Americans (MSAA) Transportation Management Coordination Center (TMCC) • Customer-focused centralized regional point of information & services for: • Transportation • Human service & community organizations • Accessible by: • Telephone, Internet, Walk-in, and Kiosks • Multi-lingual service availability

  11. TMCC Public Brochure

  12. New Mobility Management Initiatives • MSAA Phase 1: Year 1 (Commencing in Spring 2010) • RouteMatch Software (paratransit) for all providers (PATS to host) • Mentor AVL/MDC for all providers • Telecommunications infrastructure • Internet website • Interactive Voice Recognition (IVR) • Human Service Information & Referral database (online and telephone access) • Internet link with KY511

  13. New Mobility Management Initiatives • MSAA Phase 2: Years 2-4 • (Commencing in 2011-2013) • Kiosks placed at major trip generator locations • Regional fare media & system • Digital onboard cameras & voice recorders for all providers

  14. New Mobility Management Initiatives • Facility expansion: • Build a new maintenance facility • Expand current administrative, operations, and customer service center • Continued fixed route transfer center • Greyhound services & ticketing agent • Make available new office space for community organizations to meet customers • Enclosed outdoor bus shelters at major activity centers – solar powered

  15. New Mobility Management Initiatives • 211 initiative • PATS & Paducah/McCracken United Way partnership • Provides human service and community information through “live” persons • Simple telephone number for non-emergency services: 211 • Expand to provide to majority of Kentucky • Television News story: WPSD-TV, April 2, 2008

  16. New Mobility Management Funding • Funding Partners: • Federal Government: USDOT (S. 5311), USDHHS, Congressional earmarks • Commonwealth of KY (KYTC and many agencies) • Medicaid • Local human service agencies • Other local contracting agencies • Non-profit organizations/foundations • City of Paducah & McCracken County • PATS riders (farebox)

  17. Question & Comments

  18. Contact Information Ms. Kim Adair Executive Director Paducah Area Transit System, KY Telephone: (270) 444-3660 (direct) E-mail: kadair@paducahtransit.com

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