Bill to ID - Manage by Number: Unblock from Cisco.com Profile - Screen 1 of 2

1. Bill to ID - Manage by Number: Unblock from Cisco.com Profile - Screen 1 of 2 2 3 To Unblock a Bill to ID to allow it to be added to a Cisco.com profileusing the Manage by Number screen: 1 • Screen 1 of 2: • Enter a Bill to ID that you manage. OR • Select Unblock Bill to ID to allow addition to Cisco.com profile. • Click the Submit button. OR 1 • Choose a Bill to ID. 3 2 • Select Unblock Bill to ID to allow addition to Cisco.com profile. • Click on the Submit button. Note: You cannot see a Bill to ID in the tool unless that number is in your Cisco.com profile and you are set up to manage it. See slide 71 for how to add Bill to IDs to your profile.

2. Bill to ID - Manage by Number: Unblock from Cisco.com Profile - Screen 2 of 2 Unblocking allows an Administrator or Cisco to add the Bill to ID to the individual’s Cisco.com profile. Once a Bill to ID has been chosen and the action Unblock Bill to ID to allow addition to Cisco.com profilehas been selected: • Screen 2 of 2: • Select one, many, or all individuals from the list. 1 Or, search for an individual and select them. • Click on the Submit button. A success message will be displayed. An email confirmationwill be sent to all Administrators for that Bill to ID as well as each individual. 2 Note: A message will be displayed if the Bill to ID you chose in not blocked from any individuals displayed in the tool. See slide 72 for instructions on unblocking a Bill to ID from an individual you cannot locate in the tool.

3. Bill to ID - Manage by Name: Unblock from Cisco.com ProfileScreen 1 of 2 2 3 To Unblock a Bill to ID to allow it to be added to a Cisco.com profile using the Manage by Name screen: 1 • Screen 1 of 2: • Select a search attribute from the drop down list. • Enter the information you want to search for. • Click on the Search button. A list of individuals who match the search attribute and criteria you entered will appear. 4 6 • Choose the individual. • Select Unblock Bill to ID to allow addition to Cisco.com profile. 5 • Click on the Submit button. Note: See slide 73 for instructions on unblocking a Bill to ID from an individual you cannot locate in the tool.

4. Bill to ID - Manage by Name: Unblock from Cisco.com Profile - Screen 2 of 2 Unblocking allows an Administrator or Cisco to add the Bill to ID to the individual’s Cisco.com profile. Once an individual has been chosen and the action Unblock Bill to ID to allow addition to Cisco.com profile has been selected: 1 • Screen 2 of 2: • Select one, many, or all Bill to IDs from the list. • Click on the Submit button. A success message will be displayed. An email confirmationwill be sent to all Administrators for that Bill to ID as well as the individual. 2 Note: A message will be displayed if the individual you chose does not have any Bill to IDs that you manage blocked in his Cisco.com profile.

5. Bill to ID – Unblocking Issue • If you have blocked a Bill to ID from an individual and can no longer locate him in the tool, but want to unblock him: • On the Manage by Name screen, click on the Add Name button. • Enter the Cisco.com ID of the individual and click on the Add Bill to IDs button. • Select a Bill to ID in the list and click on the Submit button. • The individual will be displayed in the Manage by Name list. • Select the individual and the action Unblock Bill to IDs to allow addition to Cisco.com profile and click on the Submit button. • Select the blocked Bill to ID(s) and click on the Submit button. • If desired, delete the Bill to ID you initially added. Note: If you have blocked all Bill to IDs you manage from the individual and receive an error, please open a support request.