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Membership Renewal Process and Tools

Learn about renewal notices, renewal schedules, membership cards, transmittal processing, and other membership tools. This workshop will also discuss strategies for maintaining renewal rates and handling member inquiries.

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Membership Renewal Process and Tools

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  1. 2009 National Membership Workshop Leadership Information Session

  2. Discussion Topics • Renewal Notices • Renewal Schedule & Cut Off Dates • Membership Cards • Transmittal Processing • Various Membership Tools • Questions & Answers

  3. Renewal notices maintain renewal rates throughout the year. Names are removed from computer the same day dues are received. Leaders should explain renewal process to “angry Legionnaires”. Direct mail renewal is cost-effective and works! Renewal Notices

  4. Sample Renewal Notice

  5. Renewal Notice Schedule 2009 RENEWAL NOTICE SCHEDULES CUTOFF DATESRENEWAL DATES MAY 14, 2008 JULY 1, 2008 *SEPTEMBER 10, 2008 OCTOBER 1, 2008 *DECEMBER 10, 2008 **JANUARY 5, 2009  *FEBRUARY 11, 2009 **MARCH 2, 2009 *APRIL 8, 2009 **MAY 1, 2009 * Denotes that the cutoff date is also a membership target date. ** This renewal notice is mandatory – all delinquent members will receive.

  6. Notice Cutoff Date As of this 5/10/08, National had not yet received dues!

  7. Membership Card Reference: Post Adjutant’s Manual.

  8. Transmittals • Transmittals are used to pay dues (including proper amount of per capita). • Submit often! Keep copies of all transmittal documents for the post. • Report other data changes as well (transmittal letters prove submission!).

  9. Update Post Rosters • Mark transmittal date and amount paid in left hand column. • Remember, the earlier you transmit, the earlier we stop renewal notices!

  10. $25 10/19/08 $25 8/19/08 $25 8/22/08 $25 8/29/08 Amount of Dues and DATE PAID!

  11. DEPARTMENT OF NEW HAMPSHIRE • Common Membership Tools • Post Roster • Supplemental Rosters • Headquarters Post Members • Project “Stay Active” • Customer Service

  12. Also called “post roster” Distributed to Departments each April for the following membership year. “Supplemental rosters” are provided in July, October, and January to show changes. New member’s cards (since April) are also provided in the July distribution. Membership Register

  13. U Code (Undeliverable) War Era Codes 50-Year Certificate Flag Codes (50, 60, etc) “Legend” at bottom explains codes Note also the “date paid/transmitted”, and “sequence number” columns. Membership Register Codes

  14. “U” Code (Undeliverable) Date Paid/Transmitted Column

  15. Supplemental registers are quarterly updates of activity for post adjutants. Shows activity and change codes for: Transfers (in and out) Deaths New members Name or address changes Supplemental Rosters (Jul/Oct/Jan)

  16. War Era, Flag Codes, Type of Membership, etc. Actions since last register

  17. Project “Stay Active” • Sent when member moves. • Lets posts know when new members arrive. • Generated with change in ZIP. • Contact them!

  18. 2009 NATIONAL MEMBERSHIP WORKSHOP Questions / Comments

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