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Enhancing Collaboration and Data-Driven Decisions with Dashboard Technology

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In this session led by Devin Bradberry, discover how the Houston Department of Health and Human Services utilized dashboard technology to improve collaboration and facilitate data-driven decision-making. Starting from a basic performance tracking tool, learn how the dashboard expanded to include various program areas, financial insights, and community partner engagement. With a focus on real-time access and user-friendly design, this session will include a live demonstration of the dashboard, highlighting its customizable features and mobile accessibility for all stakeholders.

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Enhancing Collaboration and Data-Driven Decisions with Dashboard Technology

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  1. Using Dashboard Technology to Improve Collaboration and Make Data Driven DecisionsDevin Bradberry, MATrack/Session 4.5

  2. Agenda • Background • Strategic Planning/Mapping Geographic Data • Affordable Care Act Campaign • Financial Monitoring • Service Delivery Monitoring • Project Management • Individualized Dashboard • Social Media Campaign Monitoring

  3. Background • In December 2011 the Houston Department of Health and Human Services leadership decided to create a dashboard to allow executive leadership to track the performance of the department. • Over time the dashboard expanded to cover performance for each program area as well as financial information for the department as a whole. • Access to the dashboard has been expanded from senior leadership to program management staff as part of a drive to push the department into a quality improvement mindset. • Additional sections were created to facilitate collaboration with community partners, who in turn gained access to the relevant sections of the dashboard. • The dashboard software is cloud-based, so the majority of this session will use the live dashboard.

  4. Dashboard Demonstration Switching to live dashboard

  5. Keys to a Good Dashboard • Short development cycle • Can be customized and maintained with in-house staff • Cost should be affordable to the organization • Web-based with mobile accessibility

  6. Live Demo Access: Website: app.klipfolio.com/login Username: HDHHSDemo@gmail.com Password: Collaborate Devin Bradberry Management Analyst devin.bradberry@houstontx.gov 832-393-4908

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