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e-Commerce & e-Business

e-Commerce & e-Business. E-Commerce Basics Application of the Internet and Extranet In the Business & Industry BY JYOTINDRA ZAVERI (COMPUTER ENGINEER, GERMANY) IT CONSULTANT….SINCE 1975. Organization Infrastructure. Web based infrastructure

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e-Commerce & e-Business

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  1. e-Commerce & e-Business E-Commerce Basics Application of the Internet and Extranet In the Business & Industry BY JYOTINDRA ZAVERI (COMPUTER ENGINEER, GERMANY) IT CONSULTANT….SINCE 1975 Using Internet in Business

  2. Organization Infrastructure Web based infrastructure Entire organization uses Internet technology for various activities Inside office or while on the move ERP uses databases that are accessible on the net Using Internet in Business

  3. Leased Lines networks • Leased line is a line (cable) connecting two offices. Leased lines can be used for telephone, data or Internet services. • Unlike traditional PSTN lines it does not have a telephone number, each side of the line being permanently connected to the other. No PSTN (Public switched telephone network) Using Internet in Business

  4. Leased Lines networks are expensive z Using Internet in Business

  5. VSAT based private networks • VSAT is a Very Small Aperture Terminal (VSAT), is a two-way satellite ground station with a dish antenna • VSATs are most commonly used to transmit data such as point of sale transactions, credit card, or RFID data; VoIP or video transmission. Using Internet in Business

  6. VPN = Virtual Private Network • A Virtual Private Network (VPN) implements private networks over public infrastructure. • A VPN can provide secure but more cost-effective LAN-WAN communication. • A VPN uses the Internet as it's transport mechanism, while maintaining the security of the data on the VPN. It is like a ‘tunnel’ connecting two computers (or two networks). Using Internet in Business

  7. Intranet • There are enterprises that have local area networks or LAN within four walls of the organization. • Such websites can be accessed by authorized users using login id and password. • A website on such network is called Intranet. User can use browser to browse. • E.g. sharing of price list or sharing birthdays of the month list. Using Internet in Business

  8. Extranet • Intranet on Internet is Extranet. In other words Extranet is a website on Internet that can be accessed by authorized users using login id and password, from anywhere. • Extranet web pages cannot be viewed by outsiders. • Extranet is information shared with suppliers, (vendors), partners, customers or other business associates. Using Internet in Business

  9. Benefits of Extranet • An extranet can also provide remote access to corporate systems for staff who spend lots of time out of the office, for instance those in sales or customer support, or home workers. • E.g. Microsoft Office SharePoint Server (MOSS) Using Internet in Business

  10. Why would you use an extranet? • Business managers are keen to meet the demands of larger companies in terms of working flexibly, adopting new technologies and enabling the exchange of business information and transactions. • Extranets offer a cheap and efficient way for businesses to connect with their trading partners. It also means that your business partners and suppliers can access the information they need 24 hours a day. This is useful, especially because of different time zones. • The ability of the extranet to automate the trading tasks between you and your trading partners can lead to enhanced business relationships and help to integrate your business firmly within their supply chain. Using Internet in Business

  11. H. R. Human Resource Management is more efficient by using Internet Web based training Website for internal use Intranet or Extranet Share company information Reporting on the web Using Internet in Business

  12. Developing new product or new service Real time access by R & D to on-line sales and service information Collaborative product design and development using internet Share with other managers. E.g. R & D shares information with purchase and production using Internet Knowledge database that can be shared which helps in taking decisions Using Internet in Business

  13. Inbound logistics Real time transport system management Scheduling Warehouse management across locations and suppliers Sharing information online using the net Transit inventory data. E.g., material is still in the truck on the highway, will reach the plant in two days…. Using Internet in Business

  14. Outbound logistics Sales order integration with shipping out Channel partner demand is instantly known to the dispatch section End customer placing order on the B to C website Material transfer from one location to another Warehouse to warehouse Plant 1 to Plant 2 Using Internet in Business

  15. Marketing and Sales Marketing products or services on the website On-line sales channels Product catalogs (e-Catalog) Dynamic pricing management Special date bound schemes. E.g. Diwali sale Inventory availability. Promise-to-deliver Online submission of quotes and capturing sales order entry Using Internet in Business

  16. After-sales service Capturing customer complain on the website Customer service representative can use the net to file the service report Online chat room ‘call-me-now’ Spare part management Using Internet in Business

  17. DMAT • Demat account, short term for dematerialized account is a type of banking account which dematerialize the paper-based physical shares. • PAN is necessary. • CDSL = Central Depository Services (India) Limited • NSDL = National Securities Depository Ltd. • Total DMAT accounts in India are about 1.5 crore (1,43,34,000 as on Dec 2008). Using Internet in Business

  18. DMAT • Demat account, short term for dematerialised account is a type of banking account which dematerialize the paper-based physical shares. • The idea of dematerialised account is to avoid the need to hold physical shares--the shares are virtually being bought and sold through the banking account. • This account is popular in India and also the SEBI mandates demat account for share trading above 500 shares. • All shares, debentures, bonds are traded in DMAT format only and one has to have a account with a Depositary participant who deals with this paperless shares-. Using Internet in Business

  19. http://www.phoolwala.com/ Using Internet in Business

  20. B 2 C – 14 February – highest sales E-COMMERCE

  21. How ? What ? Safe? Which ? • Study the FAQ page of express.shopping to learn about answers to common questions for online shopping in India • Indian Express group – reputed daily has put up e-commerce website • “Octroi in Maharashtra state is still a big hurdle in online shopping” E-COMMERCE

  22. http://shopping.expressindia.com/ E-COMMERCE

  23. Conclusion The Internet has powerful impact not only on individual activities of users but also on the way the entire value chain works Internet makes organization respond faster to market changes Whole supply chain management becomes efficient because of online information availability Efficient firms are able to pass along to their customers the resulting cost savings, as Dell and Wal-Mart have been doing Using Internet in Business

  24. THANKS PRESENTATION BY JYOTINDRA ZAVERI (Computer Engineer, Germany) I. T. CONSULTANT ….. SINCE 1975 email j.zaveri@dnserp.com www.dnserp.com 98909 42042 Using Internet in Business

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