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The current PHPR documentation poses significant challenges in usability and patient-friendliness. Key issues include an inconsistent format, excessive recommendations, and unclear expectations that contribute to longer patient visits. Lack of a matrix or template leads to unnecessary duplication and confusion. The blend of administrative and clinical protocols complicates understanding, particularly for RN providers, with training requirements and limited LHD involvement exacerbating the problem. Emergency revisions and frequent changes disrupt user experience and fail to consider the scope of practice.
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NEC PHPR REVIEW CAUSE & EFFECT DIAGRAM Not User Friendly Not Patient Friendly Inconsistent Format Longer patient visits Excessive recommendations Lack of matrix/template Duplication Unclear expectations Unwanted services Blend of admin & practice protocols Excessive education Required vs. recommended Contains non-core PH programs Cumbersome PHPR Too many revisions Not geared toward RN providers Different roles in various LHD Training Requirements Review Process Limited LHD Involvement Doesn’t assume license / standards of care Emergency Revisions Lack of Consideration of Scope of Practice Frequent Changes REV 4/5/2012
