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Effective Counseling Techniques in the Workplace: A Guide by MSgt Luis Adams

This guide, presented by MSgt Luis Adams of the 12 CES/CEOI, outlines crucial counseling principles in the workplace. It defines counseling as providing sound advice and direction while emphasizing its purpose to lead and guide others. The document covers various types of counseling issues, the benefits of counseling in reducing stress and enhancing productivity, as well as barriers such as misunderstandings. Additionally, it details essential techniques and strategies for conducting successful counseling sessions, including do's and don'ts, to ensure positive outcomes.

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Effective Counseling Techniques in the Workplace: A Guide by MSgt Luis Adams

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  1. Air Education and Training Command Counseling MSgt Luis Adams 12 CES/CEOI 5 Sep 2002 I n t e g r i t y - S e r v i c e - E x c e l l e n c e

  2. Pre-Screen Definition of Counseling “to give sound advice/direction” General purpose of counseling “to lead and guide others” Kinds of counseling issues “work related-behavioral-personnel” Benefits of counseling “reduces stress-increases productivity” Barriers that arise in counseling “misunderstanding/misinterpretations

  3. Act-I Scene one Common Situations • Work related problems • Conduct/Behavior • Personal problems/Issues

  4. Scene - two • Counseling Techniques • Approaches • Misperceptions-Negativism • Counselor skills

  5. Scene - three Counseling Activities • Plan the interview • Plan the Environment • Conduct the Interview

  6. Scene - four Do’s in Counseling • Keep the chain informed • Utilize referral agencies • Keep it positive • Keep it private

  7. Scene - five Don’ts in Counseling • Discuss with fellow workers • Perform session in the open • Violate trust and honesty

  8. Conducting the Session • Develop A Strategy • Opening The Session • Conducting The Session • Closing The Session • Documenting The Session • Take Follow-up Actions

  9. Summary • Define Counseling • General purpose of counseling • Kinds of counseling issues • Benefits of counseling • Barriers that arise in counseling

  10. Questions?

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