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CHRISTUS Health International Ministries

CHRISTUS Health International Ministries. LBJ School of Public Affairs February 2010 Presented by: anne P. Messbarger-Eguia. Introduction to CHRISTUS Health. Catholic faith-based health system

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CHRISTUS Health International Ministries

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  1. CHRISTUS Health International Ministries LBJ School of Public Affairs February 2010 Presented by: anne P. Messbarger-Eguia

  2. Introduction to CHRISTUS Health • Catholic faith-based health system • Located in 60 cities in Texas, Arkansas, Iowa, Louisiana, Missouri, Georgia, New Mexico and Utah in the U.S. and Chihuahua, Coahuila, Nuevo Leon, Puebla, San Luis Potosi and Tamaulipas in Mexico • Almost 350 medical facilities (31 acute care hospitals) • 5,400+ staffed beds • 175 clinics and outpatient centers • 30,000+ employees • 9,000 physicians • $4.5 billion total assets

  3. Mission and Vision Mission: To extend the healing ministry of Jesus Christ Vision: CHRISTUS Health, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God’s healing presence and love.

  4. CHRISTUS Health Locations

  5. Long Term Strategy Realign the Portfolio to better align with needs of the community and to create stronger more stable structures Recreate CHRISTUS Health for the Base of the Pyramid population Develop aggregator models in order to provide seamlessly integrated services to address the needs and expectations of our customers Strengthen and expand our international ministry Harness the new power of technology

  6. Why International? Excellent opportunity for expansion of our ministry Strong partnership model (low risk) Less regulated/ham-strung environment Access to excellent technology Innovation lab

  7. Our Presence in Mexico

  8. Our Presence in Mexico • 7 Hospitals • 7 LargeIndigentCareClinics • Non-Hospital Services • 30 ConvenientClinics • Themostsophisticatedambulanceservice in Monterrey • 2 RehabHospitals • Behavioralhealth/addictionservcies • 2 hyperbaricchambers

  9. Seven Acute Care Hospitals • Monterrey: • CM Hospital Alta Especialidad, Monterrey • CM Hospital Conchita, Monterrey • CM Hospital Sur, Monterrey • CM Hospital Saltillo • CM Hospital Del Parque, Chihuahua • CM Hospital Reynosa • CM Hospital UPAEP, Puebla

  10. Acute Care Capacity

  11. Seven Indigent Care Clinics • Mission-based • High-qualitylow-costmedicalservices. • Transformativeforcommunitiesweserve • Weserve more than 140,000 peopleannually • Locations: • Monterrey (2) • Huasteca • Potosina • Saltillo • Chihuahua

  12. Thirty Convenient Clinics Extensiveprimarycareservcies. Convenientcare at lowprice. Located in Monterrey, Saltillo, Chihuahua & Reynosa. Rapid growthstrategy Verystrategic role in our portfolio expansion

  13. Medical Staff • Excellent, provenmedicalstaff, many of whomhavebeentrained in US orEurope • Formal credentialingprocess and re-credentialing (everythreeyears) • Medicalleadership in 14 committees (85 members) byspecialty and ethicsthatreporttotheexectuive.

  14. Our Patients Wecarefor more than 800,000 patientseveryyear Consistentlyhighpatientsatisfaction scores Wehaveagreementswithnearlyeverymajorinsurancecompany in the country Medicaltravel/tourismservices

  15. Accreditations and Certifications

  16. Clinical Quality Outcomes See Handout

  17. Medical Travel Strategy • Currently minor component of strategy • Much potential for growth • Lacking expertise • Avg 6 US patients/day • Bariatrics • cardiology

  18. Cost Comparison

  19. Opportunities/Challenges • Opportunities: • Potential to grow medical travel business significantly • Good basic infrastructure for continuity of care • US-based system is less “foreign” to medical tourists • Excellent quality/service indicators and awards • Challenges • Current strategic priority is in local market growth and expansion • Need to build volume in specific procedures in target facilities in order to ensure quality • US physician resistance – Local market politics • CM lacking in experience in Medical Travel model • Many questionable players in the market • Border violence is posing a significant threat • Reynosa • Other markets

  20. Medical Travel Target in Future Funded uninsured High deductible population Privately insured – via contracts with insurer Other

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