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Interacting with Parents & Supporters

Interacting with Parents & Supporters. Katie McGuire, Ashley Jones, & Meagan Smith. Representatives Professional Demeanor Accurate, appropriate, and helpful information. Who are Supporters?. Supporters: Parents, aunts, uncles, cousins, siblings, grandparents, & more!.

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Interacting with Parents & Supporters

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  1. Interacting with Parents & Supporters Katie McGuire, Ashley Jones, & Meagan Smith

  2. Representatives • Professional Demeanor • Accurate, appropriate, and helpful information

  3. Who are Supporters? Supporters: Parents, aunts, uncles, cousins, siblings, grandparents, & more!

  4. Where will I interact with Supporters? • Soar/WOW Check In • Soar Sessions • Open House • On the phone • Move-in • Week of Welcome • Anytime around campus • Anywhere around SLO

  5. Suggestions • Utilize other Supporters • Use personal experience • Reference/highlight campus & community resources • Always stay formal when talking to a Supporter • Don’t guess • Refrain from saying what is “right”

  6. POLY-tically Correct Speech

  7. Reacting to POLY-tically Incorrect Speech • Set the example • Be indirect • Avoid becoming frustrated • Do not reprimand

  8. Types of Questions OBJECTIVE SUBJECTIVE Based on or influenced by personal feelings, tastes, or opinions. Not influenced by personal feelings or opinions in considering and representing facts.

  9. C.A.R.E. • Consider • Gauge what the Supporter is asking • Analyze • Break the question down into smaller parts • Identify the underlying question

  10. C.A.R.E. • Reflect • Reflect on your own personal experiences • Explain • Answer their underlying question • Share an appropriate but honest response

  11. C.A.R.E. Consider Analyze Reflect Explain

  12. Activity • We will present three different scenarios • Discuss with your neighbor • Use the C.A.R.E. process

  13. Situation One Is there a wide range of clubs/activities for my student to participate in? Consider – Analyze – Reflect –Explain

  14. Situation One: Underlying Question Will my student fit in? Consider – Analyze – Reflect –Explain

  15. Situation Two Should my student get a job? Consider – Analyze – Reflect –Explain

  16. Situation Two: Underlying Question • Will my student have time for a job? • Does my student need extra spending money? • Should I encourage my student to get a job? Consider – Analyze – Reflect –Explain

  17. Situation Three Do you party? Consider – Analyze – Reflect –Explain

  18. Situation Three: Underlying Question • Will my student encounter pressures? • Will my student be safe? Consider – Analyze – Reflect –Explain

  19. When Interacting… • Use personal experiences • Don’t guess • Share different perspectives • Refer to our programming • C.A.R.E. Consider – Analyze – Reflect –Explain

  20. Thank you!

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