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Group Problem-Solving Meetings

Group Problem-Solving Meetings. Chapter 11. Meeting Agenda. Include items to cover—in order Adjournment time Time of scheduled breaks Reduces uncertainty about what is to come. The Problem-Solving Procedure. Step One—Define the Problem Step Two—Research and Analyze

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Group Problem-Solving Meetings

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  1. Group Problem-Solving Meetings Chapter 11

  2. Meeting Agenda • Include items to cover—in order • Adjournment time • Time of scheduled breaks • Reduces uncertainty about what is to come

  3. The Problem-Solving Procedure • Step One—Define the Problem • Step Two—Research and Analyze • Step Three—Establish Criteria • Step Four—Generate Possible Solutions • Step Five—Evaluate Possible Solutions

  4. Step One: Define the Problem • Summarize • Reach consensus • State the problem in question form • Specific • Open-ended • Unbiased

  5. Step Two: Research and Analyze • List all topics and narrow if needed • Gather information • Discuss facts, opinions

  6. Step Three: Establish Criteria • Task criteria • Operational Criteria

  7. Step Four: List Alternatives • Brainstorming • Avoid (-) feedback • Longest possible list • Creative or unusual ideas • Build off of others ideas • Nominal Group Technique

  8. Step Five: Evaluate Alternatives • First, eliminate overlap • Second, combine similar solutions • Third, eliminate what doesn’t meet criteria • Fourth, discuss strengths & weaknesses of what is left

  9. Meeting Facilitation Assignment Introduction • Introduce members • Provide Meeting Goals/ Purpose • Preview Agenda

  10. Meeting Facilitation Assignment Body • I & II: Define and Analyze • III Establish Criteria • IV: Generate Solutions • V: Evaluate Solutions

  11. Meeting Facilitation Assignment Conclusion • Review Purpose of Meeting • Review results of meeting • Promise of Follow-up

  12. Meeting Facilitation Assignment Introduction • 1--2 minutes Body • I & II: 2-3 minutes • III 2-3 minutes • IV: 6-8 minutes • V: 5-7 minutes Conclusion • 1-- 2 minutes

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