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Empowering Your C.N.A. Team for Facility Success: A Leadership Guide

Discover how to harness the potential of your C.N.A. team to drive your facility's success. Explore leadership strategies, communication techniques, and training opportunities to elevate your team's performance and enhance resident care. From C.N.A. career paths to specialized certifications and management roles, this guide offers a comprehensive roadmap for developing your C.N.A. workforce. Learn about C.N.A. mentorship programs, team-building activities, and quality assurance initiatives to create a culture of excellence within your facility. With insights from industry experts and contact information for further inquiries, this guide is a valuable resource for healthcare leaders looking to maximize their C.N.A. team's potential.

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Empowering Your C.N.A. Team for Facility Success: A Leadership Guide

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  1. Leadership from Within- Let Your C.N.A Team Help Run Your Facility

  2. About Friendship……. • 373 Beds • 9 Departments • 4 Specialty Units • Average Admissions

  3. Nurse History • Culture Change • Communication • Work Styles

  4. Acute Care Versus Long-Term • Acute vs. Long • Environment • Survey Process • Staff Training • Staff Education • Staff Opportunity

  5. C.N.A Career Path • Job Opportunities • Skill Development • Various Job Positions • Auxiliary Aide • Certified Resident Assistant • Senior Leads

  6. C.N.A Student Career Ladder • Student Nursing Assistant • Student Graduate • C.N.A • G.C.N.A

  7. Student Nursing Assistant • Interview Process • Job Shadow Prior to Placement • 4 Week Training Program • 70 Hour Classroom Training • 86 Hour Clinical Training • Competitive Edge • Base Pay Rate

  8. Student Graduate • Successful Completion of Classroom and Clinical Training • Skill Focus • Department Placement • Test Preparation • Base Rate + .50

  9. C.N.A • Passing on State Certification Exam • Completion of Training • Further Skill Development on Unit • Base Rate + $1.50

  10. G.C.N.A • Geriatric Certified Nursing Assistant • Passing Score on Certification Exam • Contingent on Minimum 6 Months Employment • Passing Score on GCNA Test • Satisfactory Evaluation from Supervisor • Base Rate + $2.50

  11. C.N.A Specialty Career Ladder • Unit Support C.N.A • R.N.A • Therapy C.N.A • Palliative Care Certified C.N.A • Advanced C.N.A

  12. Unit Support C.N.A • C.N.A Certification • Clerical Position • Filing, Typing, Data Entry • Supply Orders • Phone Calls • Appointments • Transportation Needs

  13. R.N.A • Restorative Nursing Assistant • Therapy Needs • Therapy Team • Resident Plan of Care

  14. Therapy C.N.A • Specific for Skilled Rehab Unit • Maintains Resident Readiness • Maintains Therapy Schedule • Coordinates Resident Schedules • Resident Progress

  15. Palliative Care Certified C.N.A • Specialty Certification • Hospice / Palliative Facility-Wide Needs • Palliative Care Assessments • Palliative Care Screening Criteria

  16. Advanced C.N.A Program • Program Requirements • Stage I and II Treatments • Restorative Training • Cognitive / Dementia Training

  17. C.N.A Management Ladder • Lead C.N.A • C.N.A Shift Supervisor • C.N.A Director

  18. Lead C.N.A • Contingent Upon Additional Training • Satisfactory Evaluation from Supervisor • Facility Needs • Leadership Skills • Assignment Delegation • Staff Evaluations

  19. C.N.A Shift Supervisor • Demonstrated Clinical Expertise • C.N.A Management for 3-11 and 11-7 • Leadership Skills • Scheduling and Assignments • Dependent on Facility Needs

  20. C.N.A Director • Member of Management Team • Weekly Management Meetings • Department Staffing / Scheduling • Communication – Meetings for All Shifts • Hiring Process Involvement • Service Concern Follow-up • Staff Training / Orientation • Progressive Discipline with Staff

  21. C.N.A Focus Areas • Wound Care • Nail Care • CPR Training • Falls Program

  22. Wound Care • Moon and Stars Program • Wound Rounds • Wound Care Committee • Wound Stars • Skin Saver Program

  23. Nail Care • Podiatrist Assistant • Holiday Nail Care / Volunteers • Weekend Nail Care

  24. CPR Training • Red Cross Certified • Instructor Training

  25. Falls Program • Alarm Checks • Bed Checks • Falls Reporting • Fallen Apple Program

  26. Meetings • Careplan • Skilled Care • Individual Family • Service Concern Follow-Up

  27. Committee Involvement • Quality Assurance • Weights • Clutter • Food Quality • Purchasing • Community Involvement

  28. Mentorship Program • C.N.A Mentors for Nurses • Big Brother / Big Sister Outlook • Customer Service Project

  29. Personnel Statistics • Turnover Rate • Stability • Training Competitors • Pay Scale Comparisons

  30. CNA STABILITYEMPLOYED 1 YEAR OR LONGER FACILITY MY INNER-VIEW

  31. CNAS WITHOUT TURNOVER FACILITY MY INNER-VIEW

  32. Team Building Activities • Book Club • Mock Survey • Departmental Contests • Past Prime Time Players • Educational Opportunities

  33. Summary Points • Culture Change • Staff Development • Career Opportunities • Quality of Care

  34. Contact Information • Sue Jennings, ACGCNA • sjennings@friendship.us 540-265-2151 • Deborah Johnson, ACGCNA • djohnson@friendship.us 540-265-2151 • Tammy Shorter, BSN MHCA, DON • tshorter@friendship.us 540-265-2187 • Greg Dowdy, Administrator • gdowdy@friendship.us 540-265-2112

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