INTEGRATING CARE THROUGH CLINICAL CASE MANAGEMENT

1. INTEGRATING CARE THROUGH CLINICAL CASE MANAGEMENT Nicky Hughes Lead for Chronic Conditions Management Brief overview of role of pharmacists in primary care Hope it will give an appreciation of the breath of work that is covered by the medicines management team but have tried to concentrate on key things that we have done that have made big impact to the UHB in terms of quality, patient safety and cost-effectiveness and affected change. It goes with out saying that evidence-based prescribing underpins all the work that is done. Work in primary care originated in this area about 1995 with a WSP which had pharmacists working directly with GP practices to look at implementing and ensuring safe cost effective prescribing. �1 invested �5 was saved Brief overview of role of pharmacists in primary care Hope it will give an appreciation of the breath of work that is covered by the medicines management team but have tried to concentrate on key things that we have done that have made big impact to the UHB in terms of quality, patient safety and cost-effectiveness and affected change. It goes with out saying that evidence-based prescribing underpins all the work that is done. Work in primary care originated in this area about 1995 with a WSP which had pharmacists working directly with GP practices to look at implementing and ensuring safe cost effective prescribing. �1 invested �5 was saved

2. AIM OF PRESENTATION provide a background into the chronic conditions agenda discuss the Clinical Case Management model consider the evaluation to date The patients experience Service user feedback

3. CHRONIC CONDITIONS MANAGEMENT