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Presentation Outline

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  1. Presentation Outline • Quick overview of Woodward • Areas that need standardization • Concluding remarks

  2. Power Generation Transportation Process Industries Aerospace designs manufactures, and services high value added mechanical and electronic components systems, and software for controlling fuel delivery combustion, and related systems At the Core of Growing Global Markets For a wide range of aerospace and industrial engines and turbines, Woodward:

  3. Rockford, IL Zeeland, MI Buffalo, NY Customers Products

  4. Areas That Require Standardization • Quality System • Audits • Supplier ratings • Returns from customers on standard forms • Continuous Improvement

  5. Inflationary Costs Deflationary Pricing What It Feels Like

  6. Airlines Delighted Customers Primes Suppliers What We’d Like

  7. AS 9100 AS 9100 ISO 9000 ISO 9000 1994 1994 NADCAP NADCAP Woodward complies with all these standards ISO 9000 ISO 9000 2000 2000 BQMS BQMS PW AQSR-01 - - 01 Quality System

  8. Quality System: What we’d like AS9100 Supplier advantage • In-depth Aerospace standard: ISO-based • Not customer-specific: Europe & US • Use as a yardstick for our suppliers Primes advantage • SAE controlled: No resources on generating standards • You know what you’re getting

  9. Audits Woodward , ILhad 9 major audits last year

  10. Audits: What we’d like • ONE audit by a competent Aerospace-qualified registrar • Standardized desk audits Supplier advantage • Less redundant expense • Concentrate on audit findings & C/A Primes advantage • You know what you are getting • Less redundant expense

  11. BROKEN Customer Returns • Inconsistent and incomplete data on returns

  12. Customer Returns: What we’d like Standard form Advantage • Help us with trouble-shooting • Fewer CNDs • Prevent recurrence • Ultimately customer satisfaction

  13. Perfection Supplier Excellence Six Sigma Process Certification ACE Kaizen Lean Continuous Improvement

  14. CI: What has worked for us Lean/Sigma Advantage • One initiative supported by the CEO • Addresses QDRC • Fantastic successes • How do you argue with MAIC?

  15. Key Characteristic Control • Cp = 2.0 • Cpk = 2.0 • Cp = 1.33 • Cpk = 1.33

  16. Give us the tools to control the processes we can, the knowledge to make robust the processes we can’t, and the intelligence to know the difference. KCC: What we’d like • Define the CTQs • Work with us on QFDs • Cpk=2.0 must be the goal • after all, shift happens • Allow us to challenge specification requirements • Process Control + Robustness

  17. Other Areas for Standardization • B2B • First Article Inspection AS9102 • Final Inspection standards • AMS, AS & other industry standards • Serialization standard for items • Supplier Ratings

  18. We applaud your efforts We want you to succeed Your success will lead the industry forward! Thank you, IAQG