2012 Texas Leadership Orientation Program LCP and PE Training

1. 2012 Texas Leadership Orientation Program LCP and PE Training

2. An Organization is Only as Strong as It’s Weakest Link

3. Qualities of An Effective Team • Shared Vision • Clear Roles & Responsibilities • Team Skills & Behavior • Operating Standards

4. To Have An Effective Team You must go over with each of your chairmen and volunteers: • Clearly review their job descriptions & responsibilities – give them a copy • A copy of the year’s schedule – where do they fit in • How you prefer to communicate • Flexibility

5. Steps Leaders Take • Communicate a Shared Mission & Vision

6. Steps Leaders Take • Communicate a Shared Mission & Vision • Delegate Responsibilities & Build Consensus

7. Steps Leaders Take • Communicate a Shared Mission & Vision • Mentor & Cross Train Leaders to Other Positions • Delegate Responsibilities & Build Consensus

8. Steps Leaders Take • Communicate a Shared Mission & Vision • Monitor & Evaluate Progress, Praise Often • Mentor & Cross Train Leaders to Other Positions • Delegate Responsibilities & Build Consensus

9. Steps Leaders Take • Make Smooth Transitions • Communicate a Shared Mission & Vision • Monitor & Evaluate Progress, Praise Often • Mentor & Cross Train Leaders to Other Positions • Delegate Responsibilities & Build Consensus

10. Celebrate Success Steps Leaders Take • Make Smooth Transitions • Monitor & Evaluate Progress, Praise Often • Communicate a Shared Mission & Vision • Mentor & Cross Train Leaders to Other Positions • Delegate Responsibilities & Build Consensus

11. Chapter Volunteers Always be looking for members to become involved – beginning the first day they join our organization!

12. Protocol Pointers

13. Meeting ProtocolBasic Procedures • Every Detail of the meeting should be planned in advance by the President • Run the meeting according to Robert’s Rules ~ Newly Revised • Have an appointed & knowledgeable Parliamentarian at each meeting • Be sure you and the appointee know parliamentary procedure forward and backwards

14. Meeting ProtocolInspiration or Invocation • Invocations come before the Pledge • Inspirations come after the Pledge • Be sensitive to different religious beliefs and remind anyone who is giving an invocation to keep it non-denominational

15. Meeting ProtocolIntroductions • National officers/past national presidents are introduced before state officers/past state presidents • When more than one past state president is present, introductions should be made according to seniority • Members rise when the national/state president is introduced

16. Meeting ProtocolIntroductions • Chapter members who serve as State/National Committee Chairs and Local/State/National Board or Association officers should be introduced at your first meeting and again only at special times when a lot of visitors are present who may not know these individuals

17. Meeting ProtocolHead Table Introductions • Notify Everyone in advance of who will be seated at the head table • Presiding officer sits in the center • Guest of honor sits to their right • Program Chair or one who introduces the guest of honor sits to the left of the presiding officer

18. Meeting ProtocolHead Table Introductions • Other honored guests are seated, according to their importance or rank, alternately on each side of the presiding officer • Introduce those of lowest rank first and end with the top-ranking officer • ** It is also correct to introduce them as they are seated, starting with your far left, to the center and then from your far right

19. Meeting ProtocolHosting Elected Officers • Call or extend a written invitation • Inform them of the proper dress for the meeting ~ business, casual, formal • The Chapter should pay for the guest’s transportation and provide overnight accommodations if needed • If driving, send the guest directions with a map

20. Meeting ProtocolHosting Elected Officers • If flying, arrange for pick-up at the airport and escort them to the hotel or venue • Have an appointed host or hostess stay with them until departure, taking them to the airport if flying. Offer an area tour if time permits • Send a Thank You note and a copy of any editorials/pictures taken during their visit to your Chapter

21. Meeting ProtocolGuest Speakers • Confirm the invitation in writing with the date, time, location, subject matter, time allotted for speech and approximation of expenses your Chapter will be covering • Find out what type of equipment they will need for their presentation and if your Chapter will need to provide it • Use a Microphone with 25+ in attendance

22. Meeting ProtocolGuest Speakers • Give speaker facts about the Council • Obtain a short biography and a photo for advanced publicity • Give them an advanced copy of the agenda • Allow them privacy just prior to the meeting • Give their fully allotted time, but no longer

23. Managing Conflict

24. Winning the Battle Without Losing the War AKA~ Things they didn’t tell you at Leadership Academy

25. The “Monopolizer” Characteristics: • Quick to offer opinions • Makes it difficult for others to contribute • Have to be heard on every issue

26. The “Monopolizer” Solutions: • Thank them for their input • Tactfully question other participants • Be careful to not embarrass them

27. The “Confuser” Characteristics: • Team player • Provides good input and ideas • Has difficulty getting others to understand what they mean

28. The “Confuser” Solutions: • Thank them for their input • Rephrase their idea to make it understandable to the group • Do not change their idea

29. The “Complainer” Things they Say: “This plan will never work!” “I’m tired of being Ignored!” “Why do we have to make all these Changes?”

30. The “Complainer” Solutions: ~ Tell them you’d be “happy” to discuss things later with them ~ Remind them you have an agenda to cover and you want to respect everyone by finishing on time ~ Reword their concern and offer some reasons why new ideas may work now vs. in the past

31. The “Too Busy to be Here on Time-r” Characteristics: • Always arrives late to meetings & makes an “entrance” • May be over committed • Does not respect the time commitment of others • Needs to be noticed

32. The “Too Busy to be Here on Time-r” Solutions: • Always start and end your meetings on time • Ask those arriving late to stay after the meeting & let them know everyone’s busy & you need them to set an example by being on time • Let them resign if they don’t have time for this

33. Other Situations • Speaker does not arrive Solution: Complete other items on your agenda & always have a “Plan B” which might be: ~ an impromptu Q & A Session on business ideas ~ a Panel Discussion on some Topic of the Day ~ a “canned” program that someone else can deliver

34. Other Situations • Officer Resigns during the Year Solution: Follow the Procedures in the Bylaws

35. Other Situations • Officer or Committee Chair Doesn’t do their Job Solution: Counsel with them privately, let them know you need their help, ask if they really want the job, give an opportunity to improve performance . . . But, if all that fails . . . ask for their resignation and appoint another Chair. (***If they were elected to office, you can’t fire them unless there is just cause . . . So it’s best to encourage them to resign!)

36. Resources You Can Use • LPPM • Bylaws / Standing Rules • Map w/ Chapter Locations & Meeting Dates • List and Contact # for State Officers • List of Past State & Local Presidents • Volunteer Forms / Reimbursement Forms

37. Always Remember LEADERSHIP IS ACTION, NOT POSITIONDonald H. McGannon

39. Take your Chapter to New Heights & a Well Planned 2012 Enjoy