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Embarking on Equitable Change in Turbulent Times

Embarking on Equitable Change in Turbulent Times. A Study on Enabling Conditions for Dialogic Organizational Development Rachael Banks June 9, 2012. Social Inequities in Public Service. Persistent health inequities Unjust Costly Preventable.

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Embarking on Equitable Change in Turbulent Times

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  1. Embarking on Equitable Change in Turbulent Times A Study on Enabling Conditions for Dialogic Organizational Development Rachael Banks June 9, 2012

  2. Social Inequities in Public Service • Persistent health inequities • Unjust • Costly • Preventable

  3. Many Organizational Development (OD) Efforts Underway • Previous efforts partially successful • Bounded, distinct efforts • Separate programs • Organizational complexity increasing • Increased Need • Wicked Challenges • Environment transforming

  4. Two Types of OD • Diagnostic • Problem identification • Diagnosis • Time limited • Dialogic • Solutions oriented • Inquiry overlaps with intervention • Continuous and cyclical

  5. OD Methods out of Touch • Dialogic seems better for complexity and turbulence • Literature • EMPA coursework • Organizational experience

  6. Research Question What conditions must be in place to initiate dialogic OD approach that can address wicked challenges like health inequities? Are there different enabling conditions for the two types of OD?

  7. Literature Review Literature on Diagnostic OD, enabling conditions Need and urgency Top management commitment Multi-level involvement Resource allocation Openness to learning A plan Gap in Dialogic enabling conditions

  8. Research Methodology

  9. Data Analysis Phase 3: Determine pre-conditions for dialogic changes that addressed wicked challenges

  10. Study Limitations Small, convenience sample Varying OD content areas Limited generalizability Preliminary study Does not control for all variables

  11. Findings • Dialogic used for wicked challenges • Health inequities are wicked challenges

  12. Findings • Dialogic Pre-conditions not in literature • Committed to disrupt status quo • Empowerment-focused • Strengths-based • Reflective Culture • Dialogic pre-conditions are different than diagnostic • Hybrid

  13. Implications • If working with wicked challenges: • Consider using Dialogic OD • Enabling conditions • Tools • Agencies sponsoring OD efforts: • Assess pre-conditions • Learn dialogic approach • Recruit people with dialogic skills, experience

  14. Future Study • Develop method to assess enabling conditions • Solidify Dialogic OD competencies • Study enabling conditions and link to OD outcomes

  15. Discussion

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