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Chapter 8 Learning Objectives

Chapter 8 Learning Objectives. A Typical Supply Network. Business-to-Business Electronic Commerce: Exchanging Data in Supply Networks. Portals Supplier Portals Customer Portals. Managing Complex Supply Networks. Benefits of Effectively Managing Supply Chains. Just-in-Time Production

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Chapter 8 Learning Objectives

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  1. Chapter 8 Learning Objectives
  2. A Typical Supply Network
  3. Business-to-Business Electronic Commerce: Exchanging Data in Supply Networks Portals Supplier Portals Customer Portals
  4. Managing Complex Supply Networks
  5. Benefits of Effectively Managing Supply Chains Just-in-Time Production Vendor-Managed Inventory
  6. Supply Chain Pitfalls & Considerations The Bullwhip Effect Corporate Social Responsibility
  7. Supply Chain Planning (SCP) SCP involves multiple SCM tools and modules working together to meet business needs and customer demand
  8. Supply Chain Execution (SCE) SCE focuses on the efficient and effective flow of materials, information, and financial transactions
  9. Supply Chain Visibility and Analytics Supply chain visibility Product Tracking Anticipating adverse impacts Weather impacts Labor negotiations Supply chain analytics Monitoring SC Performance Identifying problem spots
  10. Supply Chain Visibility and Analytics
  11. SCM Modules -- Examples
  12. Developing an SCM Strategy
  13. Key Technologies for Enhancing SCM Extensible Markup Language XML, much like HTML for Web sites, creates a standard many businesses can use to help facilitate exchanging data
  14. Key Technologies for Enhancing SCM:Radio Frequency Identification
  15. Customer Relationships
  16. Developing a CRM Strategy
  17. Architecture of a CRM System
  18. Analytical CRM:Digital Dashboards
  19. Analytical CRM:Identity Management
  20. Ethical Concerns with CRM CRM systems may facilitate coercive sales practices Systems may categorize customers in a way customers take offense to Personalized communication may become too personal
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