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PPM Weekly Report: Quality Metrics and Top Issues (Week Ending Feb 13, 2011)

This report summarizes the PPM (Parts Per Million) metrics from various customers, highlighting important quality issues and cost of quality analysis for Hilite. For the week ending February 13, 2011, we noted significant PPM values across customers, with Hilite reporting 16,380 and TRW at 363,082. The top issues identified include process changes at Hilite, vision system concerns at Copeland, and systemic training issues noted at Delphi. Financial impacts for January and February are also analyzed, revealing a total cost of quality of $200,000.

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PPM Weekly Report: Quality Metrics and Top Issues (Week Ending Feb 13, 2011)

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  1. Quality

  2. FTQ @ Final

  3. Final PPM

  4. Weekly Customer PPM Hilite – 3,919 ppm wk ending 2-6-11 Hilite – 16,380 ppm wk ending 2-13-11 TRW – 363,082 ppm wk ending 2-13-11

  5. Customer PPM

  6. GQS Sort

  7. GQS Sort

  8. Cost of Quality Cost of GQS at Hilite January - $153,000 February - $47,000 thru 2-13

  9. Top Issues • Hilite • process change to Thermal Deburr • process change to waterjet • valves, o/s chamfer • Copeland - vision system on washer • Delphi Multec • ridge condition on face causing flow shift at customer • u/s diameters found internally; systemic issue with training • Delphi Saginaw – noise issue; samples sent to customer for evaluation, waiting for feedback; appears related to taper and insert geometry • ZF • gage planning • plant wide spc training • GQS – sorting; work on internalize sort operation to work out of GQS; plan is 30 days from 3-04-11; preliminary approval received from Hilite. • Metrology – focus on staffing and priorities

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