Recap APICS 2011 International Conference

1. Recap APICS 2011 International Conference Frank Hernandez Brandon Holt Scott Wilson SahirJafri Sponsored By:

2. Education • Jim Donald (Former CEO of Starbucks & Wal-Mart) • The 6 secrets to success. • Alan Milliken (BASF Corporation) • Creating Competitive Advantage with your existing Data • Resume and Interview Tips • Reporting Sustainability: G3

3. Connections/Competitions Met with the Operations Management Students from across North America • Head of the Class • Scavenger Hunt • Mid-Atlantic Case Competition Yes, even Canada.

4. Research

5. Career/Networking • Over 60 Trade vendors • Numerous Operations Departments • Duquesne University, • ASU • Michigan State University • Career Fair • Caterpillar Logistics • Eaton • PriceWaterhouseCoopers

6. APICS Intl. Conference 2012 – Denver, Colorado

7. APICS Head of the Class Competition

8. APICS Head of the Class Competition Game Rules How to start: • Each Player will have 2 cards • Card one will have A (true) on one side and B (false) on the other side • Card two will have C on one side and D on the other) for use in answering questions.

9. How to play: Everyone must stand Once a question is asked you must hold up the appropriate card. The card must face the front of the room The card must be held above your head and once it is above your head that is your final answer and it can’t be changed. You will have 20 seconds to answer each question with a 5 second warning. …Rules Continued

10. In each round a maximum of fifteen questions will be asked. The questions will relate to the operations/supply chain management field …Rules Continued

11. If you answer the question wrong you must sit down and if you answer the question right you will remain standing. Questions will continue to be asked until there are less than five people left standing or until we have asked the maximum amount of questions for that round. …Rules Continued

12. The winners from the first, second and third rounds will advance to the final round. The final round will be process of elimination. …Rules Continued

13. Are You Ready to Begin?

14. APICS Head of the Class CompetitionQuestions Finding out who performs a particular process best and learning from it is an example of: a. continuous improvement b. benchmarking c. serviceability d. empowerment

15. APICS Head of the Class CompetitionQuestions Quality certification refers to a process of 100 percent inspection to catch all defective products before they leave the company True False

16. APICS Head of the Class CompetitionQuestions Which of the following statements is true? a. As long as the process is within the control limits, it is in control. b. Variable data is used in the construction of a P- Chart c. A reduction in the variation of a process is an indication the process has improved d. Every process has a natural variation that can be entirely eliminated

17. APICS Head of the Class CompetitionQuestions Using the EOQ model, the higher an item's carrying costs, the more frequently it will be ordered. True False

18. APICS Head of the Class CompetitionQuestions Which of the following is exhibited by all forecasting data and results? • Randomness b. Seasonality c. Trend d. Cycles

19. APICS Head of the Class CompetitionQuestions The basic purpose of supply chain management is to: • create an exclusive set of suppliers who will not supply your competitors b. reduce your firms inventory level through the proper selection of customers and suppliers c. synchronize the operations of all suppliers with those of purchasing, production, distribution and customers d. coordinate purchasing and distribution activities in order to maximize your firms revenues

20. APICS Head of the Class CompetitionQuestions Which of the following is most true of cycle counting? • requires the checking of many items a few times during the year b. requires the checking of every item many times during the year c. it is used to identify and remove the root causes of errors in inventory records d. it is applied to all inventory items once a year

21. APICS Head of the Class CompetitionQuestions Approximately 99.7% of sample means will fall within ± two standard deviations of the process mean True False

22. APICS Head of the Class CompetitionQuestions An assembly line is more appropriate for: • high volume, low variety production b. large projects c. customized products d. none of the above

23. APICS Head of the Class CompetitionQuestions Just-In-Time systems make demands on layouts, including: • distance reduction b. increased flexibility of equipment c. cross-trained, flexible employees that can easily move to new work areas d. all of the above are JIT influences on layout

24. APICS Head of the Class CompetitionQuestions Product storage is an example of waste, in the sense that no value is added. True False

25. APICS Head of the Class CompetitionQuestions In an inventory management system Service Level is: • the probability demand will not always be satisfied during the ordering lead time b. the probability that demand is met from inventory c. the percentage of time during lead time that demand is not satisfied d. none of the above

26. APICS Head of the Class CompetitionQuestions In the chase strategy of aggregate production planning, variations in demand cannot be absorbed by which of the following? • subcontracting b. hiring/layoff c. inventory/backordering d. overtime/undertime

27. APICS Head of the Class CompetitionQuestions What are two of the main principles of MRP? • capacity equals demand and planned orders equals net requirements b. low level coding and BOM coding c. time phasing and netting of requirements d. time phasing and low level coding

28. APICS Head of the Class CompetitionQuestions The phrase “demand derived from the demand for other products” describes: a. independent demand b. dependent variable c. dependent demand d. recursive demand

29. APICS Head of the Class CompetitionQuestions “Preventive maintenance” is extra-special maintenance done after a breakdown has occurred to prevent any further breakdowns. True False

30. APICS Head of the Class CompetitionQuestions A Master Production Schedule contains information about: a. quantities and required delivery dates of final products (the build schedule) b. quantities and required delivery dates of all sub- assemblies c. inventory on hand for each final product d. inventory on hand for each sub-assembly

31. APICS Head of the Class CompetitionQuestions The greatest advantage of applying the “unit load” concept is: • It is environmental friendly • b. It simplifies handling, movement, and transportation • c. It is value to companies that deal with small products d. Mechanical devices can be substituted for manual labor

32. APICS Head of the Class CompetitionQuestions Less-than-truckload (LTL) carriers: • Serve only regional markets • b. Operate through a series of terminals • c. Are exempt from hours-of-service regulations • d. Carry the shipment directly from the shipper to the consignee

33. APICS Head of the Class CompetitionQuestions A “free trade zone” refers to: • a. An area that is home to businesses that are owned and operated by large concentrations of a particular ethnic group • b. An area in which products can be stored, exhibited, or processed without being subjected to duties and quotas unless they enter the customs territory of the zone country • c. An area in which the federal government disregards all import and export quotas for products coming from, or destined to, “favored” nations • d. An area outside of the legal jurisdiction of federal, provincial or municipal governments where companies are free to do what they will

34. APICS Head of the Class CompetitionQuestions Which of the following is the most effective way to improve warehouse worker productivity? • a. Adding additional rules to dictate how each operation is to be done • b. Provide materials handling equipment to replace heavy manual labour • c. Install video cameras so that you can watch workers from your office • d. Manage by randomly walking the warehouse area and intimidating any worker you feel is not working hard enough

35. APICS Head of the Class CompetitionQuestions Data mining: • a. Is illegal in Quebec • b. Is synonymous with margin analysis • c. Looks for patterns and relationships in relevant data • d. Can only be done using advanced software systems

36. APICS Head of the Class CompetitionQuestions The purpose of safety stock is to: • Eliminate the possibility of a stockout • b. Eliminate the likelihood of a stockout due to erroneous inventory records • c. Control the likelihood of a stockout due to the variability of demand during lead time • d. Replace failed units with good ones

37. APICS Head of the Class CompetitionQuestions When ordering materials where quantity discounts are available, the most cost-effective solution: a. Is to order the EOQ amount • b. Minimizes the sum of holding and ordering costs • c. Minimizes the sum of holding, ordering, and product costs • d. Minimizes the unit purchase price

38. APICS Head of the Class CompetitionQuestions The basic goal of aggregate planning is to balance: • a. capacity and demand • b. capacity and costs • c. capacity and inventories • d. demand and backorders

39. APICS Head of the Class CompetitionQuestions ABC analysis is based on the principle that: • All items in inventory must be monitored very closely • b. There are usually a few critical items, and many items that are less critical c. An item is critical if its usage is high d. An item is critical if its unit price is high

40. APICS Head of the Class CompetitionQuestions Firms in a responsive supply chain are expected to have: • long delivery times b. high inventory investments c. low capacity cushions d. flexible purchasing, production and distribution systems

41. APICS Head of the Class CompetitionQuestions Which of the following is not a major input to the capacity requirements planning process? • a. The planned order releases from the MRP • b. A routing file specifying machines or work centres required to complete an order • c. A load profile for each work centre in the process • d. An open order file showing status of in-process jobs

42. APICS Head of the Class CompetitionQuestions Which statement is best? • a. The largest element of manufacturing lead time is queue • b. The larger the load, the longer the queue • c. If queue is reduced, the lead time and work-in- process will be reduced • d. All of the above are true

43. APICS Head of the Class CompetitionQuestions The cost of stopping a production line to fix a quality problem is an example of a(n): • Quality appraisal cost • b. Quality prevention cost • c. External failure quality cost • d. Internal failure quality cost

44. APICS Head of the Class CompetitionQuestions As waste is removed from daily operations • Productivity increases • b. Inventory increases • c. Cycle Time increases • d. All of the above

45. APICS Head of the Class CompetitionQuestions Which of the following is not one of the elements in Lean Operations? a. Multi-functional workers • b. A limited number of suppliers • c. Scheduling production to maximize the output of all work centers • d. Striving to reduce machine set-up times

46. APICS Head of the Class CompetitionQuestions What type of production process would be appropriate for a company that builds specialty machine tools to match the customer’s specifications? a. project shop b. continuous c. job shop d. none of the above

47. APICS Head of the Class CompetitionQuestions In Six Sigma Quality Systems, the letters DPMO mean: • Defects Produced by Manufacturing Operations • b. Defects Per Multifunctional Operator • c. Defects Per Million Opportunities • d. None of the above

48. APICS Head of the Class CompetitionQuestions Process analysis can be applied to functions other than operations and supply chain management. True False

49. APICS Head of the Class CompetitionQuestions The cost of Operations and Supply Chain Management activities primarily appear: a. as an item on a company’s Balance Sheet. b. as an item in a company’s working capital analysis. c. as Cost of Goods Sold or Cost of Sales in a company’s income statement. d. after Gross Profit in a company’s income statement

50. APICS Head of the Class CompetitionQuestions Companies should focus on process improvement activities, of their critical processes, in order to lower costs, improve quality, or both. In most cases, the best first step is to implement computer controlled automation so that the process can run faster to reduce per unit cost. True False