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There and Back Again

There and Back Again. An Information Governance Journey Through the NHS and Independent Sector Andrew Harvey Information Governance Manager NHS South Commissioning Support Unit. With full reference to…. Should I even be here?. When I was at school I wanted to be…. … a Train Driver!.

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There and Back Again

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  1. There and Back Again An Information Governance Journey Through the NHS and Independent Sector Andrew Harvey Information Governance Manager NHS South Commissioning Support Unit

  2. With full reference to…

  3. Should I even be here?

  4. When I was at school I wanted to be… … a Train Driver! … a Nurse! … an IG professional! Really?

  5. Why ‘There and Back Again’? Originally ‘The Independent Sector’s Response to IG’ Personal journey through healthcare info services 1993-2005: volunteering and working in social care 2005-2007: South Downs Health NHS Trust 2007-2011: NHS Sussex HIS  redundancy 2011-2013: Horder Healthcare Started 2014: NHS South Commissioning Support Unit The Future? WHO knows?

  6. Information Governance or Information Security… “Allows organisations and individuals to ensure that personal information is handled legally, securely, efficiently and effectively, in order to deliver the best possible care. It additionally enables organisations to put in place procedures and processes for their corporate information that support the efficient location and retrieval of corporate records where and when needed, in particular to meet requests for information and assist compliance with Corporate Governance standards.” Health and Social Care Staff Members: What You Should Know About Information Governance, NHS Connecting for Health (2008). “[P]reservation of confidentiality, integrity and availability of information; in addition, other properties, such as authenticity, accountability, non-repudiation, and reliability can also be involved.” ISO 27001 International Standard on Information Security (2005).

  7. X A problem… Control 9: Physical and Environmental Security Management Use physical security perimeters to protect areas Use physical entry controls to protect secure areas Secure your organization’s offices, rooms, and facilities. Protect your facilities from natural and human threats. Use work guidelines to protect secure areas. Isolate and control public access points. CE

  8. Horder Healthcare advice… “Here is Edward Bear, coming downstairs now, bump, bump, bump, on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it.” A. A. Milne Winnie the Pooh (1926)

  9. Investigating the benefits of ISO 27001… Gives growing and developing organisations a defined structure Gives assurance when bidding for new business – safe use of info Structure to help avoid ICO fines Supports NHS IG programme and Toolkit Clear demo organisation working to best practice Supports ‘premium’ nature of private patient organisations’ Basis of ISO 9001, Quality Management of Business Unifying as supported throughout the org top down IDs that for every techy advance there are security issues Cooperation between different levels of staff

  10. Conversations with fellow Independent Healthcare Providers… Horder Healthcare Nuffield Health IC24 Hospital of St John and St Elizabeth Spire Healthcare Spencer Private Hospitals Institute of Health Records and Information Management Private Healthcare Information Network CancerCare North Lancashire and South Lakeland

  11. Creation of IHIGG… The scope of the Independent Healthcare Information Governance Group (IHIGG) is to create an effective network of Information Governance (IG) professionals working in the independent healthcare sector. When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed Promotion and facilitation of good IG practice through peer support and advice to colleagues in other organisations Implications and application of IG-related legislation Requirements for awareness, education, and training to promote the importance of IG Need to make representations to regional and national bodies on IG issues Need to feed local independent experiences to national bodies to inform the national agenda

  12. Closing observations having moved back to the NHS… “Put requirements into perspective. With some criteria, ask if it is relevant to implement them to the full extent being used elsewhere.” Andrew Harvey ‘How to Land Any Qualified Provider Status’ Health Service Journal (November 2013) Independents aren’t as robust in their IG Toolkit – no evidence Some independents complement IGT with ISO 27001 NHS fully complete the IGT Risk of IGT becoming end in itself, rather than to support care

  13. Do you have any…

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