PRD Group Maturity Matrix

1. PRD Group Maturity Matrix 31/07/08

2. Maturity Matrix Guidance Notes Aims of the Matrix The Maturity Matrix is a tool aimed to support groups during their PRD journey, as they move from the initial stages of group formation through to becoming a self-sustaining PRD group. The Maturity Matrix aims to help groups self-assess their progress and maturity as a group and use this information to both highlight areas for improvement and track progress over time. It can also be used as a framework to illustrate the characteristics of PRD group maturity, providing clear goals for the group to work towards. The ultimate goal of the Support for Excellence programme is for groups to reach the stage of self-sustainability in all areas. At this stage PRD would be fully embedded as a core activity across member organisations with skilled staff and ongoing improvement strategies, both within the PRD group and externally with groups across the sector. Guidance for use The Maturity Matrix is a useful starting point for each group meeting. Using the descriptions to structure your discussions you should consider where you think your group falls on a scale from ‘Forming’ to ‘Self-sustaining’ in each of the four areas and place a tick next to the relevant stage. You can then write additional explanatory comments and plans for progression in the ‘Notes’ column. When thinking of your next steps and plans for improvement, the matrix can be used as a framework and through considering the characteristics of a mature group you can structure your plans on how to achieve the next stage of maturity. To gain the maximum benefit from this tool you should revisit the Matrix regularly throughout the year. This way you can track progress and plan steps for improvement continually. The Electronic Maturity Matrix (Available on the Resource Centre) also provides added functionality for tracking your comments over time. Transferring your notes across to this version may be beneficial both for viewing your progress and when completing your revised Action Plans or Evaluative Reports. Please can those groups funded by the SFE programme submit their Maturity Matrix to qiasfe@deloitte.co.uk regularly. The Matrix is not mandatory, but will be beneficial in targeting support to groups where needed. The Maturity Matrix is not an assessment tool therefore does not affect your SfE funding in any way. Non-funded groups are welcome to use the tool without submission to the programme team. 2.2.1 v1

3. Team building and planning Skills and values Maturity Guidelines Notes Maturity Guidelines Notes Forming There is a commitment to working together as a PRD group. The group is spending time building the trust and relationships necessary to make PRD a success. Developing The core values and strategic objectives for the group are understood. This is reflected in the group action plan and protocols. Integrating The strategic objectives of the group, developed in the action plan, are considered within the member organisations’ quality improvement plans. There is a commitment to a full cycle of PRD reviews across all member organisations. Embedding Member organisations’ SARs consider PRD activity and understand its role in quality improvement. Organisations’ SMTs take account of recommendations from PRD feedback. Self-sustaining Group has fully embedded PRD into all member organisations’ quality improvement processes. Collaborative development is occurring at all levels within member organisations and PRD is a core activity Forming PRD is the responsibility of a few key enthusiasts and is not yet fully understood within the member organisations. Group is beginning to look at the skills sets of members and align core values Developing Group is extending PRD activity across the organisation. A group code of practice is agreed. PRD roles are defined and reviewers’ skill sets are developed. Integrating Group has ensured that PRD roles and responsibilities are clearly understood across staff of member organisations. A culture of group collaborative improvement now exists. Embedding PRD is highly valued by the group organisations as a tool for quality improvement and CPD. Self-sustaining PRD roles are now built into the group’s member organisation’s systems and processes. Group members’ staff are confident internal and external PRD practitioners. Group sustainability Processes Evaluation Maturity Guidelines Notes Maturity Guidelines Notes Forming PRD processes still informal. Group focus is on building relationships and developing understanding. Developing Generic processes are being established by the group, adopted from other groups or from the SfE programme. Integrating Formalised group systems and processes are in place for PRD activity and are well understood by review teams. Embedding Group systems and processes extended to member organisations and consistently reviewed and applied. Self-sustaining Ongoing Group improvement strategies are applied to PRD systems and processes internally in member organisations and shared externally to support continuous improvement across the sector. • Forming • Group is not at evaluation stage but beginning to consider key areas for PRD to review. • Developing • Group is beginning to benchmark data, define KPIs and share good practice across the group. • Integrating • Group KPIs are defined, measured, linked to Action Plan and shared with member organisations’ management teams. Information is shared willingly across the group to benchmark current capability. • Embedding • Group can clearly define the impact PRD is having on the member organisations and is able to articulate and share this with the programme and other PRD groups to support the improvement of PRD across the sector. • Self-sustaining • Group members’ relationships are robust, effective and developmental both internally and with other PRD groups. There is clear evidence of the impact of PRD on member organisations quality improvement agendas. 2.2.1 v1