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Partnership Between GSA Fleet and Customer Agencies

Partnership Between GSA Fleet and Customer Agencies. GSA Office of Motor Vehicle Management Cheryl Hall Region 4 Fleet Manager. GSA Fleet Overview. Full-service, professional fleet management services to federal agencies A Fleet of over 200,000 vehicles GSA Fleet Promise

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Partnership Between GSA Fleet and Customer Agencies

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  1. Partnership Between GSA Fleet and Customer Agencies GSA Office of Motor Vehicle Management Cheryl Hall Region 4 Fleet Manager

  2. GSA Fleet Overview • Full-service, professional fleet management services to federal agencies • A Fleet of over 200,000 vehicles • GSA Fleet Promise • Right Vehicle, Right Price, Great Service and the required data needed to effectively and efficiently manage a fleet!

  3. GSA Fleet Customer Contacts • Fleet Service Representatives (FSR) • Your Primary Point of Contact • Visit gsa.gov/gsafleet to find your FSR • Maintenance Control Center (MCC) • (866) 400-0411, Option 1 • Accident Management Center (AMC) • (866) 400-0411, Option 2

  4. Your Role Is Important! • You play a role in maintaining GSA’s quality fleet and keeping costs down • The lower our costs, the lower your monthly rates • Proper care and maintenance will sustain the safe and reliable operation of your GSA Fleet vehicle

  5. How You Can Help Minimize Costs? Select fuel-efficient routes Be A Safe Driver Purchase the correct fuel Check your vehicle’s oil Use Manufacturer Services under warranty Keep Tires Properly Inflated Call the MCC/AMC first Practice Preventative Maintenance

  6. 1. Be A Safe Driver:Crashes are costly • Fasten All Occupant Safety Belts • Attend our Free Safety Training • http://drivethru.fas.gsa.gov/ • Drive Safe - Not Distracted • Don’t Text and Drive • Keep Vehicles Smoke Free

  7. 1. Be A Safe Driver:Crashes are costly • Don’t Drive Under the Influence of Alcohol or Other Mind Altering Substances • Be familiar with all aspects of your vehicle • Make sure other drivers see you • Drive with regard to the weather

  8. 2. Day-to-Day Care • Engine oil level • Fluid leaks • Tires • Exterior • Familiarize yourself with the vehicle’s owner’s manual

  9. 3. Practice preventive maintenance • Failure to complete the preventive maintenance schedule may void warranties on GSA Fleet vehicle and lead to future costly repairs.

  10. 4. Report Odometer Readings • For your vehicle to receive proper preventive maintenance and to be billed correctly • Submit your odometer readings by: • GORP (Get Odometer Reading at the Pump) • Mileage Express • FTP (File Transfer Protocol)

  11. 5. Call MCC/AMC prior to taking your vehicle to a vendor for service or repairs • Technicians can easily determine if your vehicle is under warranty and direct you to a qualified vendor. • GSA has national agreements in place that provide great prices and convenient locations for purchasing tires.

  12. 6. Use Manufacturer-provided emergency roadside assistance if your vehicle is under warranty (it’s free!) • Typical Services Include: • Emergency towing; Flat tire change; Fuel delivery; Jump starts; Lockout service

  13. 7. Maximize Fuel Savings • Purchase regular unleaded self-service gasoline from stations with lowest price • Use Alternative Fuels when available if AFV • Select fuel-efficient routes • AFV Directory: www.eere.energy.gov/afdc/ • WEX Fuel Finder: http://www.wrightexpress.com/octane-mobile-app-fuels-fleet-performance

  14. General Do’s and Don’ts To Keep Costs Down Do… • Safeguard the vehicle, charge card and keys against damage, theft, or misuse. • Park the vehicle in a secure facility when possible • Lock all doors, set the parking brake and carry the keys and charge card with you when leaving the vehicle unattended • Turn in keys and the charge card when returning the vehicle to your agency point of contact

  15. General Do’s and Don’ts To Keep Costs Down Do… • Report lost, damaged, or stolen charge cards and/or license plates to your FSR immediately! • Immediately report vehicle theft to: the local law enforcement agency, your FSR (GSA will notify the Department of Homeland Security), and your supervisor Do Not…. • Use the vehicle for private business, personal errands or recreation

  16. General Do’s and Don’ts To Keep Costs Down Do Not…. • Transport members of your family, personal friends or non-government employees in the vehicle without specific permission from the head of your agency or his or her designee. • Use the vehicle for transportation to or from work or park it at your residence without valid written authorization, as required by FMR 102-34.225.

  17. ? ? ? ? ? Questions ? ? ? ? ? ?

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