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Basic Information on Workplace Violence

Basic Information on Workplace Violence. Source: Federal Office of Personnel Management/ WorkLife document. 13 th Annual Emergency Management Higher Education Conference Tuesday, June 8, 2010. Workplace Violence. Overview Warning Signs Training Security Measures ADR. Overview.

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Basic Information on Workplace Violence

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  1. Basic Information on Workplace Violence Source: Federal Office of Personnel Management/WorkLife document 13th Annual Emergency Management Higher Education Conference Tuesday, June 8, 2010

  2. Workplace Violence • Overview • Warning Signs • Training • Security Measures • ADR

  3. Overview Preventative Measures Are Key

  4. Warning Signs (Profile) of Violence • Direct or Veiled threats • Inappropriate & Aggressive Behavior • Numerous conflicts (Supervisors & other Employees) • Brandishing weapons or inappropriate references to weapons at work • Statements of fascination or identification with perpetrators of WP violence • Statements of desperation to the point of suicidal • Substance abuse; and / or • Extreme changes in behavior

  5. Training Benefits • Appropriate training informs employees that management will take threats seriously • Encourages employees to report incidents • Demonstrates management’s commitment to deal with reported incidents Who • Employees • Supervisors • Incident Response Team (interdisciplinary)

  6. Security Measures • Pre-Employment Screening • Photo ID Badges • Building and / or Area Access Control Systems • On-Site Guards • Weapons Prohibition Policies / Directives

  7. Alternative Dispute Resolution (ADR)as a Preventative Strategy Most helpful when problem first surfaces • Ombudsmen • Facilitation • Mediation • Interest-Based Problem Solving • Peer Review

  8. Thank You!! Phillip Franks Training Manager, US DHS/FEMA Recovery; VA-NPSC Winchester, VA Phillip.Franks@dhs.gov

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