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Enhancing Inter-Organisational Collaboration through Mobile Technology in Customer-Centric Production

The ComVantage Project (2011-2014) aimed to leverage mobile technology for effective inter-organisational collaboration and customer integration in the manufacturing sector. By facilitating data exchange through Linked Data, the project enables diverse stakeholders, including small and micro companies, to collaborate efficiently within a decentralized virtual factory. Key aspects include low-cost infrastructure, innovative service development, and dynamic collaborations that evolve over time. The focus is on enhancing flexibility, transparency, and learning in production processes while integrating public and private data sources.

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Enhancing Inter-Organisational Collaboration through Mobile Technology in Customer-Centric Production

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  1. Using mobile technology for inter-organisational collaboration and end-customer integration I-Know 2013, Graz Dr. Conny Weber, ISN – Innovation Service Network Jan Hladik, Markus Graube, Reinhard Willfort, Leon Urbas

  2. The ComVantage Project • Project Specifics • Program: EC Call – FP7-2011-NMP-ICT-FoF • Timeframe: September 2011 – August 2014 • www.comvantage.eu

  3. The UseCase Customer-orientedProduction

  4. Stakeholders

  5. The Use Case Customer-orientedProduction

  6. Expectations & Key Requirements Economically • Different stakeholders all over the world, collaborate within and control a common supply chain without high transaction costs • Develop innovative services by integrating end-customers’ knowledge into the value chain Technically • Lightweight and usable infrastructure for application in technological unaware environments • Low costs to raise affordability for small and micro companies • Flexible solution supporting an open virtual factory spirit

  7. Supporting inter-organisational collaborationwithLinked Data Why do we use Linked Data? • Allow heterogeneous stakeholders to share data in a virtual factory • Technology for sharing the data needs to be highly de-centralised • Light-weight, easy to implement approaches for data exchange formats and interfaces to quickly integrate new partners • Extensibility, as dynamic collaborations evolve over time How do we use Linked Data? • Development of domain models • Semantic lifting of data from legacy systems through Linked Data adaptors • Mapping between domain models of different domains • Discovery and storage of links to public sources

  8. Supporting inter-organisational collaborationwiththe Industrial Application Framework (IAF)

  9. Mobile Applications Customer Application Producer Application

  10. Producer Application

  11. Summary Scientific impact & innovation • Elaborate motivational factors to use mobile technology in the manufacturing environment • Identify the ICT needs of smaller partners e.g. micro companies • Support collaboration and common learning effects between suppliers • Flexibility and transparency about production processes for involved stakeholders • Integration of multiple stakeholders in a consistent Mobile Collaboration framework • Orchestration of former independent apps on UI level and on business process level • Facilitating collaboration between partner companies by using Linked Data as common data format • Integration of publicly available Linked Open Data/Social Web Data with company data

  12. THANK YOU conny.weber@innovation.at www.comvantage.eu

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