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AMC WITH M/S GEE PRICE DETAILS AND SCOPE

AMC WITH M/S GEE PRICE DETAILS AND SCOPE. DETAILS OF THE AMC CHARGES PAYABLE TO GE FOR 3 YEARS. (RECOUPMENT NOT CONSIDERED). DETAILS OF THE AMC CHARGES PAYABLE TO GE FOR 3 YEARS FEP SPARES LUMPSUM CHARGES. DETAILS OF THE AMC CHARGES PAYABLE TO GE FOR 3 YEARS. AMC CONTRACT SCOPE.

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AMC WITH M/S GEE PRICE DETAILS AND SCOPE

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  1. AMC WITH M/S GEEPRICE DETAILS AND SCOPE

  2. DETAILS OF THE AMC CHARGES PAYABLE TO GE FOR 3 YEARS (RECOUPMENT NOT CONSIDERED)

  3. DETAILS OF THE AMC CHARGES PAYABLE TO GE FOR 3 YEARSFEP SPARES LUMPSUM CHARGES

  4. DETAILS OF THE AMC CHARGES PAYABLE TO GE FOR 3 YEARS

  5. AMC CONTRACT SCOPE • The Scope of work includes: • Comprehensive maintenance support both for Software and Hardware of SCADA/EMS system installed under SR ULDC scheme covering all control centers in SR (Sub-LDCs, SLDCs, RLDC). • Deployment of trained engineers at SRLDC and all SLDCs (one engineer at each location) • 24x7 support for all critical faults within 30 minutes • Service level agreement at assured availability (penalty in case assured availability is not maintained) • Well defined preventive maintenance schedule.

  6. PROBLEM SEVERITY LEVELS

  7. EMERGENCY SUPPORT RESPONSE TIMES

  8. 1 OF 2 RESPONSIBILITY MATRIX

  9. 2OF 2 RESPONSIBILITY MATRIX

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