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A dvantage Supply  “Your Facility & Office Products Solution”

A dvantage Supply  “Your Facility & Office Products Solution”. Peter Bond Paul Watson Dawn Bryant Mark Sachnik. January 20, 2004 1:30PM. A dvantage Supply  “Your Facility & Office Products Solution”. Objective.

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A dvantage Supply  “Your Facility & Office Products Solution”

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  1. AdvantageSupply“Your Facility & Office Products Solution” Peter Bond Paul Watson Dawn Bryant Mark Sachnik January 20, 2004 1:30PM

  2. AdvantageSupply“Your Facility & Office Products Solution” Objective To develop and manage customized product solutions that provide cost savings and service improvement

  3. AdvantageSupply“Your Facility & Office Products Solution” Product Line • Office Products • Business Furniture • Computer Accessories • Business Machines • Janitorial & Sanitation • Safety Products • Break Room Supplies • Mailroom & Storage Products

  4. AdvantageSupply“Your Facility & Office Products Solution” Customer Requirements Value Quality Customer Satisfaction Service

  5. AdvantageSupply“Your Facility & Office Products Solution” Key Performance Indicators • QUALITY • 100% Product Satisfaction • Customized Pricing Matrix • Full Time On-Site Representation

  6. AdvantageSupply“Your Facility & Office Products Solution” Key Performance Indicators • VALUE • HUB Certified & Locally Woman Owned • On-Line Order Entry (24/7) • Free Next-Day Delivery (On all UPSable items) • PCP Card / Credit Card Services

  7. AdvantageSupply“Your Facility & Office Products Solution” Key Performance Indicators • SERVICE • Fill Rate – 96.2% (Stock On Hand) • Line Items – 35,000 SKU’s • Quality – 99.6% (Over, Short & Damage) • On-Time – 99.9% (Delivery Performance) * Annual Average for 2003

  8. AdvantageSupply“Your Facility & Office Products Solution” Operations Real-Time Electronic Transmission Order Entry Audit / Verification Automated Distribution Center 24/5 Order Selection Process Out-Bound Audit / Verification Pre-Load Audit / Verification Next-Day Delivery Order Tack-n-Trace Capabilities In-Process Data Reports

  9. HUB Certified Fill Rate Quality Value Satisfaction Service 35,000 Items On-Line Order Pricing Customer Service PCP Processing Quality Next-Day Delivery Representation On-Time AdvantageSupply“Your Facility & Office Products Solution” Our Strengths

  10. AdvantageSupply“Your Facility & Office Products Solution” Management Team Carol Bane, President Kevin Kirkpatrick, CFO Russ Tapp, Key Account Mgr.

  11. AdvantageSupply“Your Facility & Office Products Solution” Next Steps • End User Contact Approval • Test Our Service Capabilities • Back-Up Support to Existing Provider • Evaluate 3 Months of Performance

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