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Discover how to leverage SharePoint for structured and unstructured task management. This guide tackles common organizational challenges through real-world case studies, demonstrating how effective training, buy-in, and reinforcement are critical for successful implementation. Explore the experiences of an ad agency, a public sector IT department, and a software company, highlighting the importance of technology integration, team culture, and flexible project management tools. Learn how case studies illustrate the impact of a formalized PMO and the role of dashboards in enhancing accountability and communication.
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Agenda • About us • Organizational challenges • Case studies for addressing challenges
About us • The company • The people
Organizational Challenges • Team structure • Tools • Culture
Formalized PMO Team Members Resource Managers ExecStakeholders Project Managers IT And..
The rest of the company • Small teams • Manager • Contributors • V-Teams • Lead • Participants • Most of the company!
SharePoint can support: Structured tasks Unstructured tasks
Can SharePoint Help? Yes, but there are challenges here… Hint: “Buy in”, Training & Tools
Tracking and accountability Lessons learned • “Buy in” • Training • Reinforcement
Case Studies • An Ad Agency • A Public Sector IT • A Software company
Challenge • Managing Workload • Evolving priorities • Who is doing/did what • Phone call updates • Email updates
Impact: Managing Tasks • Business Process: • Paper/Email -> Digital Tasks • Technology: • SharePoint • Why it worked: • Buy in & Onboarding • Team meeting reinforcement
Challenge: Deploy SharePoint Across the ENTIRE state?!?!
Problem: PMO not flexible enough & flexible tools not effective
Solution: SharePoint Calendar & Dashboards Milestone 2 Milestone 3 Milestone 4 Milestone 1 Division 1 Division 2 Division 3 X X X X X X X X X X X X
Impact: Managing Structured Tasks • Business Process: • Project Schedule -> Agile Calendar • Technology: • SharePoint • Why it worked: • Buy in & Onboarding • Team meeting reinforcement • Executive Dashboard
Challenge • Capture travel budget for upcoming product launch • Map expenses to demographic data • Report expense
History: Already tried and failed with a SharePoint calendar
Problem: Why did the last effort fail? Training Buy in Technology
Impact: Budget Planning • Business Process: • SharePoint -> SharePoint + Outlook • Technology: • SharePoint • Outlook • Why it worked: • Technology
Recap • Go digital • Behavior change “Buy in” • Communication • Training • Reinforcement activities • SharePoint is good, but • Make it part of THEIR process • Dashboards help