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Telephony Billing

Telephony Billing. Devin Jones cs294-3 April 2, 2002. Simple Billing Overview. Call is made Call Data Record: Source, Destination #s Start and End times CDR stored until rated Call is rated Additional Tariffs/Credits assessed Billing is run, invoices produced. Call Rating.

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Telephony Billing

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  1. Telephony Billing Devin Jones cs294-3 April 2, 2002

  2. Simple Billing Overview • Call is made • Call Data Record: • Source, Destination #s • Start and End times • CDR stored until rated • Call is rated • Additional Tariffs/Credits assessed • Billing is run, invoices produced

  3. Call Rating • CDR examined: • Nonbillable calls: • an 800 number • a local call • a toll call • Originating number • time the call was placed • distance between callers

  4. Call Invoicing • Usually once a month • Billing complexities Beyond rating: • Volume discounts • Monthly fees, taxes

  5. Options • Current quotes based on CDR? • Drop nonbillable info? • Storage vs. usage patterns • Support for electronic formats • Business customers

  6. Standard Issues • Reliability • Accuracy • Readability • Data formats

  7. Complexities • Billing for multiple services • Local, long-dist., Internet, wireless, cable TV… • Settlement with interconnect partners

  8. Interconnect Review • Allows customers of one network to communicate with customers of another • 30%-50% of revenues for some operators • Especially • International calls • Mobile • Internet Telephony

  9. Types of International Interconnect • Accounting Rate • Cascade • Direct • Re-Filing/Hubbing • Reseller, Re-origination

  10. New under deregulation • Precision billing • Multiple Currencies • Flat Rate • Stepped Rates • Minimum Charge • Zero-duration/Call attempt charge

  11. Emerging Clearinghouses • Linking IP networks • Widely used as a choice in routing table • Quality allows use as single source • OSP (open settlement protocol) • Popular due to Costs: • Hardware / 10 • Network access / 2

  12. Telco Billing

  13. OSP VoIP Billing

  14. Resourced links • www.transnexus.com/IPValue.pdf • www.savera.com/pdfs/authorized_pdfs/4_supporting_interconnect.pdf • http://www.iec.org/online/tutorials/tele_bill • http://www.iec.org/online/tutorials/billing_3g/ • http://www.iec.org/online/tutorials/realtime_billing/ • http://www.atis.org/atis/clc/obf/BC/bciss.htm • http://www.phoneplusmag.com/articles/1c1cover.html • http://www.bcr.com/bcrmag/2001/08/p28.asp • http://www.itu.int/ITU-D/finance/work-cost-tariffs/events/tariff-seminars/niger-01/Doc7-Lacroix-%20Evolution%20of%20Inter%20Carrier%20Settlement-En.pdf

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