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Good Computer Security Practices Basic Security Awareness

Good Computer Security Practices Basic Security Awareness

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Good Computer Security Practices Basic Security Awareness

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  1. Good Computer Security PracticesBasic Security Awareness September 10, 2007 School of Nursing Office of Academic and Administrative Information Systems (OAAIS) EIS Security Awareness Training and Education (SATE) Program

  2. Overview What is Information and Computer Security? “Top 10 List” of Good Computer Security Practices Protecting Restricted Data Reporting Security Incidents Additional Resources OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  3. What is Information and Computer Security? OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  4. … the protection of computing systems and the data that they store or access. Desktop computers Confidential data Laptop computers Restricted data Servers Personal information Blackberries Archives Flash drives Databases OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  5. Why do I need to learn about computer security? Isn’t this just an IT Problem? Everyone who uses a computer needs to understand how to keep his or her computer and data secure. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  6. Good security practices follow the “90/10” rule • 10% of security safeguards are technical • 90% of security safeguards rely on us – the user - to adhere to good computing practices OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  7. Embarrassment to yourself and/or the University Having to recreate lost data Identity theft Data corruption or destruction Loss of patient, employee, and public trust Costly reporting requirements and penalties Disciplinary action (up to expulsion or termination) Unavailability of vital data What are the consequences of security violations? OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  8. “Top Ten List” Good Computer Security Practices OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  9. Don’t keep restricted dataon portable devices. 2.Back-up your data. • Make backups a regular task, ideally at least once a day. • Backup data to removable media such as portable hard drives, CDs, DVDs, or a USB memory stick. • Store backup media safely and separately from the equipment. Remember, your data is valuable… don’t keep your backups in the same physical location as your computer! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  10. Data Backups • How effective would you be if your email, word processing documents, excel spreadsheets and contact database were wiped out? • How many hours would it take to rebuild that information from scratch? OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  11. 3. Use cryptic passwords that can’t be easily guessed and protect your passwords - don’t write them down and don’t share them! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  12. “I’lljustkeep finding new ways to break in!” 4. Make sure your computer has anti-virus, anti-spyware and firewall protection as well as all necessary security patches. 5. Don’t install unknown or unsolicited programs on your computer. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  13. 6. Practice safe e-mailing ~ • Don’t open, forward, or reply to suspicious e-mails • Don’t open e-mail attachments or click on website addresses • Delete spam • Use UCSF’s secure e-mail system to send confidential information ~ • Subject: Secure:_ • (http://its.ucsf.edu/information/applications/exchange/secure_email.jsp) OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  14. You receive an e-mail with an attachment from “IT Security” stating that you need to open the attachment. What should you do? a) Follow the instructions b) Open the e-mail attachment c) Reply and say “take me off this list” d) Delete the message e) Contact OAAIS Customer Support OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  15. You receive an e-mail with an attachment from “IT Security” stating that you need to open the attachment. What should you do? a) Follow the instructions b) Open the e-mail attachment c) Reply and say “take me off this list” d) Delete the message e) Contact OAAIS Customer Support d)Delete the e-mail message! e) Contact OAAIS Customer Support for further instructions – but do not open, reply to, or forward any suspicious e-mails! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  16. Your sister sends you an e-mail at school with a screen saver attachment. What should you do? a) Download it b) Forward the message c) Call a tech-savvy friend to help install it d) Delete the message OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  17. Your sister sends you an e-mail at school with a screen saver attachment. What should you do? a) Download it b) Forward the message to a friend c) Call a tech-savvy friend to help install it d) Delete the message d) Delete it! Never put unknown or unsolicited programs or software on your computer. Screen savers may contain viruses. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  18. 7. Practice safe Internet use ~ • Accessing any site on the internet could be tracked back to your name and location. • Accessing sites with questionable content often results in spam or release of viruses. • And it bears repeating… Don’t download unknown or unsolicited programs! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  19. 8. & 9. Physically secure your area and data when unattended ~ • Secure your files and portable equipment - including memory sticks. • Secure laptop computers with a lockdown cable. • Never share your ID badge, access codes, cards, or key devices (e.g. Axiom card) OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  20. 10. Lock your screen • For a PC ~ <ctrl> <alt> <delete> <enter> OR <> <L> • For a Mac ~ Configure screensaver with your passwordCreate a shortcut to activate screensaver • Use a password to start up or wake-up your computer. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  21. Which workstation security safeguards are YOUresponsible for following and/or protecting? a) User ID b) Password c) Log-off programs d) Lock up office or work area (doors, windows) e) All of the above OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  22. Which workstation security safeguards are YOU responsible for following and/or protecting? a) User ID b) Password c) Log-off programs d) Lock-up office or work area (doors, windows) e) All of the above ALL OF THE ABOVE! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  23. The mouse on your computer screen starts to move around on its own and click on things on your desktop. What do you do? a) Show a faculty member or other students b) Unplug network cable c) Unplug your mouse d) Report the incident to whomever supports your computer and isecurity@ucsf.edu if it happens while you’re on campus e) Turn your computer off f) Run anti-virus software g) All of the above OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  24. The mouse on your computer screen starts to move around on its own and click on things on Your desktop. What do you do? This is a security incident! Immediately report the problem to whomever supports your computer, and to isecurity@ucsf.edu if the incident occurs while you are on the UCSF campus or on a UCSF system. Since it is possible that someone is controlling the computer remotely, it is best if you can unplug the network cable until you can get help. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  25. What can an attacker do to your computer? a) Hide programs that launch attacks b) Generate large volumes of unwanted traffic, slowing down the entire system c) Distribute illegal software from your computer d) Access restricted information (e.g. identity theft) e) Record all of your keystrokes and get your passwords OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  26. What can an attacker do to your computer? a) Hide programs that launch attacks b) Generate large volumes of unwanted traffic, slowing down the entire system c) Distribute illegal software from your computer d) Access restricted information (e.g. identity theft) e) Record all of your keystrokes and get your passwords ALL OF THE ABOVE! A compromised computer can be used for all kinds of surprising things. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  27. ProtectingRestricted Data OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  28. Restricted data includes, but is not limited to: • Name or first initial and last name • Health or medical information • Social security numbers • Ethnicity or gender • Date of birth • Financial information (credit card number, bank account number) • Proprietary data and copyrighted information • Student records protected by FERPA • Information subject to a non-disclosure agreement OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  29. Managing Restricted Data • Know where this data is stored. • Destroy restricted data which is no longer needed ~ shred or otherwise destroy restricted data before throwing it away erase/degauss information before disposing of or re-using drives • Protect restricted data that you keep ~ back-up your data regularly OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  30. Reporting SecurityIncidents OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  31. Immediately report anything unusual, suspected security incidents, or breaches to whomever supports your computer, or OAAIS if it involves a UCSF system. If you need to contact OAAIS Customer Support: Dial 1-415-514-4100 (Option 1 for Medical Center, Option 2 for Campus) web: http://help.ucsf.edu/ email: itscs@its.ucsf.edu Loss or theft of any computing device at UCSF MUST be reported immediately to the UCSF Police Department. Dial 1-415-476-1414. Report lost or stolen laptops, blackberries, PDAs, cell phones, flash drives, etc. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  32. ADDITIONAL RESOURCES • OAAIS Enterprise Information Security • Security Awareness, Training, and Education • Security Policies and Guidelines • 415-514-3333 • http://isecurity.ucsf.edu/ • isecurity@its.ucsf.edu • To schedule a training session contact • Tiki Maxwell, SATE Manager • 415-514-1363 or 415-502-3982 • tmaxwell@its.ucsf.edu • Customer Support • for general questions and information • 415-514-4100 (Option 1 for Medical Center, Option 2 for Campus) web: http://help.ucsf.edu/email:itsscs@its.ucsf.edu OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333