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Preparation is Key: Lessons Learned from an ERMS Implementation Todd Enoch

Preparation is Key: Lessons Learned from an ERMS Implementation Todd Enoch Head, Serials and Electronic Resources University of North Texas Libraries. ABOUT UNT S tudent-focused public research university 97 bachelor's, 88 master's and 40 doctoral degree programs 29,486 FTE

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Preparation is Key: Lessons Learned from an ERMS Implementation Todd Enoch

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  1. Preparation is Key: Lessons Learned from an ERMS Implementation Todd Enoch Head, Serials and Electronic Resources University of North Texas Libraries

  2. ABOUT UNT • Student-focused public research university • 97 bachelor's, 88 master's and 40 doctoral degree programs • 29,486 FTE • 4publicly accessible library buildings • 2 remote storage facilities

  3. ERMS at UNT • Electronic Resource Database (ERDB) • Homegrown ERMS • Order, Contract, and Item records • Generated stable resource URLs • Allowed uploading of relevant documents

  4. PROBLEMS WITH ERDB • Turnover in programmers • Difficulty in upgrading and customization • Problems with ejournal and ebook portions • No way to share data with other systems (ILS, Knowledgebase)

  5. SEARCH FOR ERMS • Began investigating ERMS products in Nov 2011 • Recommended purchase of III ERM Module • Planned implementation visit mid-June 2012

  6. BUDGET CUTS • $1 million • Became $1.2 million • Process lasted from Dec. 2011 – Aug. 2012

  7. ERDB CRASHES • Mid-Feb 2012, ERDB server suffered catastrophic collapse • Only LIB-TACO can edit public facing information • Unable to access staff side

  8. WHAT DID WE DO TO PREPARE? • Attended presentations/panels on ERMS implementations • Conference call with III implementer • Provided data files to III for pre-processing

  9. IMPLEMENTATION WEEK • Day 1 • Resource Record Creation • Contact Record Creation • Template Creation • Day 2 • Resource Record editing • Contact Record Creation • Coverage Load • Day 3 • Coverage Load continuation • Web Customization

  10. HOW DID IT GO? • Stressfully • Technical difficulties • Lack of formal decisions beforehand • Clashing expectations • A (qualified) success

  11. WHAT LESSONS DID WE LEARN?

  12. Discuss Your Philosophy • Why are you implementing an ERM? • What material should be included? • Should your focus be broad or narrow?

  13. Identify Your Needs • Staff needs • Workflow • Customizable fields • Patron needs • What do you think they need to see? • What do they think they need to see?

  14. Do Your Homework • Read the documentation • Read it again • Review articles, conference notes, etc.

  15. Determine Your Terminology • Resource description • Subject headings • Public field names

  16. Optimize Your Implementation Time • Compile list of questions • Utilize your staff

  17. Be Aware You’re Unprepared

  18. Questions? • Todd.Enoch@unt.edu • For more about our programs, collections, and initiatives, visit • www.library.unt.edu • Thank you!

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