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Managing Telecommuters

Telecommuting offers numerous benefits such as increased employee satisfaction, flexible schedules, and reduced overhead costs. However, it also presents challenges including equipment needs, potential distractions, and maintaining communication. Effective management involves establishing trust, clear expectations, and ongoing support to ensure productivity. This approach aims to balance home and work commitments while fostering a positive work environment. The North Dakota Department of Transportation's efforts in telework serve as a model for enhancing workforce adaptability in today's evolving job landscape.

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Managing Telecommuters

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  1. Managing Telecommuters Bobbie Keller North Dakota Department of Transportation

  2. Would you rather Working Here • Benefits • Obstacles • Management • Productivity • Q & A Or here

  3. Benefits • Recruitment and retention tool • more satisfied, dedicated employees • Balance of home and work commitments • flexible scheduling, may reduce leave time • Reduced air pollution, traffic congestion and fuel use • Potentially lower overhead costs • reduced energy costs if schedules allow • pandemic safe zones

  4. Obstacles • Equipment needs • work stations, computers, networks, cell phones, copiers, dedicated home office • theft of equipment\data • Face to face and telephone contacts • out of the loop • scheduling meetings may be difficult • Supervision • supervisory input on problem audits • are they really working • home office distractions

  5. Management • Basic Trust & Planning • new or existing employee - task orientated • voluntary, flexible, part\full time • Formal Policy\plan • defined expectations • big picture focus • weekly/monthly goals

  6. Management • Macro-managing • training • work plan • milestones • Deadline • ensure work gets done • evaluations

  7. Productivity • Generally increased • less commute time • less watercooler time • greater daily flexibility • quality of work product • weather difficulties avoided • may increase email and phone time

  8. Resources • THE STATUS OF TELEWORK IN THE FEDERAL GOVERNMENT - 2007 REPORT http://www.telework.gov/Reports_and_Studies/Annual_Reports/2007_TeleworkReport.pdf • A Guide to Telework in the Federal Government http://www.opm.gov/pandemic/agency2a-guide.pdf

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