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Personalisation in East Sussex

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  1. Personalisation in East Sussex Bianca Byrne Project Manager - Choice, Market Development & Engagement, Adult Social Care

  2. Putting People First • Partnership Concordat setting out principles for Personalisation; • Published December 2007; • SCRG – in ESCC used part of this to set up SWC.

  3. Think Local, Act Personal ‘We need continuing radical action across the sector to ensure everyone, whether using their own money or using a council personal budget, can have better choice in securing their care and support and more control over what they choose.  Councils, providers and other partners in the community will work more closely to find solutions for people outside the traditionally narrow definition of social care’ Jeff Jerome - National Transformation Director

  4. Personalisation – The Vision ‘The overall vision is that the state should empower citizens to shape their own lives and the services they receive.’ ‘What it means is that everyone who receives care and support, regardless of their level of need, in any setting, whether from statutory services, the third and community or private sector or by funding it themselves, will have choice and control over how that care and support is delivered.’

  5. The Four Pillars of Personalisation...

  6. Implementing Self Directed Support (SDS) in East Sussex • Roll out of SDS Pathway from April 2010; • All new service users, and those at point of review are now going onto pathway; • Between April 2010 and March 2011 a total of 5,741 service users and 1,674 carers went through the SDS pathway; • 41.6% of service users; • NI 130 - 30% target by Mar 2011…achieved!

  7. Implementing SDS - choices • 4,273 people (74%) – services arranged and paid for by Adult Social Care (ASC), Service Placement Team; • 1,017 people (18%) – mixture of Direct Payments and ASC arranging; • 451 people (8%) - Direct Payment only.

  8. What does it mean for service users and carers? • More choice and control over how support is received; • Different ways of meeting needs and outcomes; • Flexibility over how support can be received; • Working in partnership with services users, their families and other organisations; • Working with other organisations to develop support plans; • Working with the market to identify different solutions – Support With Confidence key

  9. Challenges • Changing Culture and Practice; • Shifting away from services to outcomes; • Getting buy in from existing service users who may not want change; • Working within current and increasingly tight financial climate; • Demographic challenges with more people coming through the door and less available funding.

  10. SDS - work in 2011/12 • Development and training of staff to support culture change and shift to outcomes – embedding this in practice; • Collating examples of ‘best practice’ – SWC volunteers required! • Drive to increase Direct Payments; • On-line Resource Directory.