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Stakeholder Information Resolution: Understanding Needs and Future Goals

This document outlines key stakeholder information regarding business needs and expectations. It highlights areas where current processes and relationships either meet or fail to meet these needs. The "Voice of the Customer" is central to understanding existing capabilities and identifying gaps in service delivery. Additionally, this report details desired future uses and improvements needed to align business operations with stakeholder expectations for optimal effectiveness and satisfaction.

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Stakeholder Information Resolution: Understanding Needs and Future Goals

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Presentation Transcript

  1. Insert Stakeholder Name Here LD 1818 Resolve

  2. Stakeholder Information • About • Insert key information • Insert key information • Insert key information

  3. Voice of the Customer • Business Needs and Expectationsbeing met by existing processes, relationships, and structures: • Insert item • Insert item • Insert item • Insert item • Insert item • Insert item

  4. Voice of Customer • Business Needs and ExpectationsNOT being met by existing processes, relationships, and structures: • Insert item • Insert item • Insert item • Insert item • Insert item • Insert item

  5. Voice of Customer • Desired Future Uses • Insert item • Insert item • Insert item • Insert item • Insert item • Insert item

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