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Overview of the Self - Learning Slide Deck

Provincial Hospital Resource System Repatriation Tool Self - Directed Learning for Neonatal Users. The PowerPoint presentation is intended to be Self – Directed Learning for Neonatal Users. It will take approximately 15 minutes to view in “Slide Show” mode.

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Overview of the Self - Learning Slide Deck

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  1. Provincial Hospital Resource System Repatriation Tool Self - Directed Learning for Neonatal Users The PowerPoint presentation is intended to be Self – Directed Learning for Neonatal Users. It will take approximately 15 minutes to view in “Slide Show” mode.

  2. Overview of the Self - Learning Slide Deck • Background & Purpose of the PHRS Repatriation Tool • Module 1: Access and Log in to PHRS • Module 2: “Create to Repatriate” the Request • Module 3: “Cancel” a Request • Module 4: “Add a Hospital” to a Declined Request • Module 5: Responding to “Confirmation Delay” • Module 6: Responding to “Repatriation Delay” • Summary & Contact Information

  3. Purpose of the Repatriation Tool • To streamline & simplify communication that is currently required to repatriate infants from higher to a lower level of care, often between multiple hospitals • CritiCall Call Centre will not be involved in this repatriation process • To generate data regarding the health of the retro-transfer system, for example, • Rate of successful repatriations • Reasons for retro-transfer delays •  3 GTA Tertiary (Sunnybrook, Mount Sinai, Sick Kids) and 16 Participating Hospitals in 6 LHINs: Central West (5), Mississauga Halton(6), Toronto Central (7), Central (8), Central East (9) & North Simcoe Muskoka (12)

  4. Repatriation Tool Implementation May 2014 and beyond LHIN 1 LHIN 2 LHIN 3 LHIN 5 LHIN 6 LHIN 10 LHIN 11 A standardized, electronic tracking tool shared between Adult, Pediatric and Neonatal groups

  5. Requirements of the PHRS Site Browser

  6. Colored Font and Flags For Details on Definitions, go to the PHRS Library on https://www. phrs.criticall.org

  7. 5 phases of the 2014 Repatriation Tool Neonatal Algorithm to show the Journey of the Repatriation Request from start to finish 5 phases Blue: Sending Hospital Green: Receiving Hospital

  8. Module 1 • Access and Log in

  9. PHRS Map view: Click on your LHIN LHIN Regions • Click on your LHIN

  10. LHIN view: Click on the Repatriation TAB on the Toolbar Navigation displayed depends on User’s access level • Click on the Repatriation Tab on the Toolbar

  11. Module 2 • Create to Repatriate

  12. 2014 Repatriation Tool Neonatal: Create Phase by Sending Hospital

  13. Send Request Create

  14. Create: Step 1-Go to Outgoing Request for Repatriation Tab and Clicks on Add New Request Sending Hospital

  15. Create: Select Critical care bed, Requested Transfer Date, Neonatal (Sending Service), Add in or go to Lookup to select the Requested Hospitals for Repatriation then Click Next Add 1 (min) or up to 5 hospitals (max.) Click NEXT to go to next step or on CANCEL to delete information

  16. Create:Step 2 – Type the Health Card Number, Ward and Family Physician Select Patient Gender, Patient Age and Patient Home Hospital then Click NEXT Click Next to go to Step 2 and click on Back to go previous step

  17. Create:Step 3 – Select at least ONE in the Initial Precaution Status and in the Initial Patient Medical Info then Click NEXT Click on + to expand Click Next to go to Step 4 and Click on BACK to go to Back to go previous step

  18. Create: Step 4 – Type in Sending Physician and Primary Staff Contact Names and Phone Numbers then Click SAVE Click SAVE or go to to previous steps Click on BACK

  19. Proceed Decline Acknowledge

  20. 2014 Repatriation Tool Neonatal: Acknowledge Phase by Receiving Hospital

  21. Acknowledge: Select Proceed or Decline then Click on SAVE Receiving Hospital

  22. Acknowledge: Proceed selected and Add Optional Proceed Comments then Click SAVE

  23. Acknowledge: Add “Contact Information” then Click on SAVE Receiving Hospital

  24. Accept Accept Not Accept Confirm

  25. 2014 Repatriation Tool Neonatal: Confirm Phase by Receiving Hospital

  26. Confirm: Go to Proceed Tab to view Proceed Request Receiving Hospital

  27. Confirm: Select “Accept” or “Not Accept” and Click SAVE Receiving Hospital

  28. Confirm: Accept Selected, Add Optional Comments in the Accept Comments Box and Click SAVE

  29. Confirm: View “Accepted” Request in the Accepted TAB Sending Hospital

  30. Transport Arranged Transport Scheduled Transport

  31. 2014 Repatriation Tool Neonatal: Transport Phase by Sending Hospital

  32. Transport: Select “Transport” and Click on SAVE Sending Hospital

  33. Transport: Select “Transport Arranged” Date & “Transport Scheduled” Date and Click on YES

  34. Transport: View “Transport” Request in the Transport Tab Sending Hospital

  35. Select Calendar Date Repatriate Update

  36. 2014 Repatriation Tool Neonatal Algorithm: Repatriate Phase by Sending Hospital

  37. Repatriate: Select “Repatriate” and Click on SAVE Sending Hospital

  38. Repatriate: Select “Repatriate Date” and Click on YES

  39. Repatriate: View “Repatriated” Request in the Repatriated Tab Sending Hospital

  40. Repatriate: View “Repatriated” Request in the Repatriated Tab Receiving Hospital

  41. Module 3 • Cancel a Request

  42. 2014 PHRS Repatriation Tool Algorithm: Cancel a Request by the Sending Hospital Sending Hospital can cancel the request when the receiving hospital has declined or not accepted up to the Transport Phase

  43. When does Cancel occur? • “The Sending Hospital can cancel the request at any point in time if the repatriation is no longer required (e.g. patient deteriorates or is discharged). Cancelled requests will remain available for ‘Reissue for 7 days.” • For more details, go to the Definitions document available in the PHRS Library Tab on https://www.phrs.criticall.org

  44. Cancel: Sending Hospital can view “declined requests” sent to multiple Hospitals in the Declined TAB Sending Hospital

  45. Cancel: View “Comments” related to Declined in the Comments TAB Sending Hospital

  46. Cancel: Select “Reason for Cancellation” and Click on YES

  47. Cancel: Sending Hospital can View all the “Cancelled” Requests in the Cancelled TAB for 7 days and can Reissue the cancelled requests Sending Hospital Cancelled requests will remain in the Cancelled Tab available for “Reissue” by the Sending Hospital for 7 days.

  48. Cancel: Receiving Hospital can only view their Hospital’s “Cancelled” Request in the Cancelled Tab Receiving Hospital

  49. Module 4 • Add a Hospital • to a • Declined Request

  50. 2014 PHRS Repatriation Tool Algorithm: Add a Hospital to the Request by the Sending Hospital Sending Hospital can add a hospital to the request when the receiving hospital has declined or not accepted up to the Transport Phase

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