1 / 20

TQA CONCEPTS & CORE VALUES

TQA CONCEPTS & CORE VALUES. What TQA?. Are the foundation of the National Quality Program Define performance excellence Are globally recognized Can be used by diverse types of organizations. Source : NIST. What Are the Criteria?. A set of expectations or requirements

bradley-hays
Télécharger la présentation

TQA CONCEPTS & CORE VALUES

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. TQACONCEPTS & CORE VALUES

  2. What TQA? • Are the foundation of the National Quality Program • Define performance excellence • Are globally recognized • Can be used by diverse types of organizations Source : NIST

  3. What Are the Criteria? • A set of expectations or requirements • A structured approach to performance improvement • A framework for a systems view of performance management Source : NIST

  4. Criteria Purposes • To help improve organizational performance practices, capabilities, and results • To facilitate communication and sharing of best practices • To serve as a tool for understanding (& reflecting) and managing performance Source : NIST

  5. Basic Goals of the Criteria Source : NIST

  6. Criteria Background • Created in a consensus-building process with the community • Reviewed and modified regularly • Validated Source : NIST

  7. Criteria Evolution Continuously improved • to best stimulate competitive success • to emphasize and improve linkages • to focus on key areas of performance • to increase ease of use and broaden the user base • to emphasize the importance of data, information, and knowledge management • to emphasize good governance • to emphasize business sustainability • to emphasize innovation Source : NIST

  8. Criteria—Key Characteristics

  9. Criteria—Key Characteristics

  10. Criteria—Key Characteristics • Place a primary focus on teaching and learning • Students are the key customers of education organizations,but there may be multiple stakeholders (e.g., parents, employers, other schools, and communities) • While the Education Criteria stress a focus on • student learning for all education organizations, • individual organizational missions, roles, and • programs will vary for different types of org.

  11. Criteria—Key Characteristics The concept of excellence includes 3 components: (1) a well-conceived and well-executed assessment strategy; (2) year-to-year improvement in key measures and indicators of performance, especially student learning; (3) demonstrated leadership in performance and performance improvement relative to comparable organizations and to appropriate benchmarks.

  12. Criteria—Key Characteristics

  13. Criteria—Key Characteristics

  14. Criteria—Key Characteristics

  15. Baldrige / TQA?

  16. Baldrige / TQAFramework

  17. Core Values & Concepts • Visionary Leadership • Learning-Centered Education • Organizational and Personal Learning

  18. Core Values & Concepts • Valuing Faculty, Staff, and Partners • Agility • Focus on the Future • Managing for Innovation

  19. Core Values & Concepts • Management by Fact • Social Responsibility • Focus on Results and Creating Value • Systems Perspective

  20. Q & A

More Related