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Innovative IP Voice & Video Solutions. Agenda. Company Overview UCM6100 Series Features Voice Video Data Mobility Sample Scenarios Live Demo. Agenda. Company Overview UCM6100 Series Features Voice Video Data Mobility Sample Scenarios Live Demo.
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Innovative IP Voice & Video Solutions
Agenda • Company Overview • UCM6100 Series Features • Voice • Video • Data • Mobility • Sample Scenarios • Live Demo
Agenda • Company Overview • UCM6100 Series Features • Voice • Video • Data • Mobility • Sample Scenarios • Live Demo
Grandstream – Company Overview • Founded in 2002 • Over 400 employees • Product Portfolio contains over 40 products: • 20 different IP Phones • 5 ATAs • 10 IP Surveillance cameras • 5 Video Encoder/Decoders • Serving small-to-medium size businesses and consumer markets
Awards &Recognition US Boston - Headquarters Los Angeles, CA Dallas, TX 7-time winner 12-time winner China Hangzhou, Shenzhen Hong Kong - Warehouse Morocco Casablanca - Support Center, EMEA Netherlands Venezuela Moerdijk - Warehouse Venezuela- Support Center, LATAM Celebrated 10 Years of Growth and Innovation in 2012
Grandstream – Product Portfolio Grandstream Networks, Inc.
IP-PBX and Softswitch ITSPs
VoIP Applications, Services, and Hardware Door Intercom Video Management Systems
Grandstream’s Long History of Open Source Android is a Registered Trademark of Google Inc. Asterisk is a Registered Trademark of Digium
Introducing… UCM6100 Series IP PBX Appliance UCM6102 UCM6104 UCM6108 UCM6116 Asterisk is a Registered Trademark of Digium
Agenda • Company Overview • UCM6100 Series Features • Voice • Video • Data • Mobility • Sample Scenarios • Live Demo
UCM6100 Series Delivering high quality, secure and reliable voice, video, data & mobility to SMBs
UCM6100 Series • Enterprise-grade features in an affordable, compact, quiet & easy-to-manage PBX designed specifically for the SMB market • No licensing fees • Fast and easy setup & management • ALL hardware/software included aswell as lifetime firmware updates
Highlights • Single-brand solution: allows quick system setup (auto-provisioning, office phonebook) & backups (system/terminals configuration, CDR, call recordings, IVR), integrated billing (pending). • License-free solution: no IP end-point license, no transcoding licenses, no voicemail licenses. • Guaranteed interoperability over a variety of terminals from low-end to enterprise IP phones, ATA to high-density gateways. • Integration with Grandstream video surveillance suit of products. • Total solution at unbeatable price.
General Specifications • Up to 500 extensions • Up to 60 concurrent calls • FXO Ports: • 2 (UCM6102) • 4 (UCM6104) • 8(UCM6108) • 16(UCM6116) • Gigabit ports with PoE Plus • Each bridge supports up to 32 conference attendees • Zero-configuration provisioning • Simple setup/management with Web UI Asterisk is a Registered Trademark of Digium
Hardware Specifications • 1GHz ARM Cortex processor • 512MB DDR RAM • 4GB NAND Flash • Integrated 2/4/8/16 PSTN trunk FXO ports, 2 analog FXS ports • Gigabit network port with integrated PoE Plus (802.3at-2009) • USB and SD peripheral ports • LED indicators for power, network, FXO and FXS statuses • 128x32 graphic LCD Display
UCM6100 Interfaces • *NOTE • Only UCM6102 can act as Router (DHCP server). • UCM6104 has 2 Ethernet ports as well but can be used in Switch/Dual mode only. • UCM6108/UCM6116 have only 1 Ethernet port.
Voice, Fax and Video • Voice and Fax Codecs • G.711 aLaw/uLaw • G.722 (HD Voice) • G.723 (5.3K / 6.3K) • G.726 • G.729 A/B • iLBC • GSM • T.38 • Video Codecs • H.264 • H.263 • H.263+ • Hardware Transcoding • Up to 8 calls between 2 LBRs • Up to 16 calls between PCM and LBR • Up to maximum concurrent calls when the codecs are the same
Signaling and Control • VoIP Protocols • Open source SIP (RFC3261) • Asterisk proprietary IAX • DTMF Methods • In Audio • RFC2833 • SIP INFO • Provisioning Protocol and Plug-and-Play • TFTP/HTTP/HTTPS • Auto-Discovery and Auto-Provisioning of Grandstream Endpoints • Network Protocols • TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, TLS/SIP
Calling Features • SIP Trunk and Endpoint Registrations • Up to 50 SIP Trunk Accounts • Up to 500 SIP Endpoint Registrations • Concurrent Calling • UCM6102: Up to 30 simultaneous calls • UCM6104: Up to 45 simultaneous calls • UCM6108/UCM6116: Up to 60 simultaneous calls • Conference Bridges • UCM6102/UCM6104: Up to 3 password-protected conference bridges allowing up to 25 simultaneous participants • UCM6108/UCM6116: Up to 6 password-protected conference bridges allowing up to 32 simultaneous participants
Calling Features (continued) • Call Center Features • Multiple call queues can be configured • Automatic call distribution based on experience/availability/number of calls answered by the call queue agents • Call waiting time announcement to the agent • Customized Auto Attendant • IVR up to 5 levels
Calling Features (continued) • Basic Features • Auto Attendant (IVR) • Caller Record (CDR) • Conference Bridge • Do Not Disturb • Call Forward • Call Queue • Call Park • Call Pickup • Call Waiting • Black/White List • Callback • Intercom/Paging • Ring Group • Multi-Language • Attended/Blind Transfer • Music on Hold • Voicemail • Call Forwarding • Advanced Features • Record Server • LDAP Server • Busy Lamp Field (BLF) • Zero Configuration • Video Codec Negotiation • DID • Mobile Extension • Firewall/Router • FAX server • Fax-to-Email • TLS • Media Security (SRTP) • FXO Automatic Detection • 3-way Video Conference • Eventlist BLF • Remote Ext BLF • DISA • Group Call pick-up • VLAN
PBX Security • Network • LLDP support on data link layer authentication • 802.1x authentication for network access • Firewall/ACL access control • System Configuration • Inbound route/outbound route with privilege assignment • Log printout • Automatic system backup • System alert and Email notification on important system events • Application • Fail2Ban for SIP authentication errors • HTTPS for secure remote access • AES-128 encryption for data transmission • Random generated passwords for SIP extensions • TLS Signaling encryption between UCM and end-point • SRTP real-time media encryption between UCM to end-point
Easiest Possible Setup… Asterisk is a Registered Trademark of Digium
UCM6100 Series Fully Compliant with SIP Standards Tested with… In Development Skype Connect
UCM6100 Series - Voice Delivering high quality, secure and reliable voice communications
UCM6100 Series - Voice Delivering high quality, secure and reliable voice communications Customizable • Call Routing • Auto-Attendant • IVR • Call Forwarding • Call Retrieval • Music on Hold • Transfer • Ring Group/Hunt Group
UCM6100 Series - Voice Delivering high quality, secure and reliable voice communications Conferencing • 3-way conferencing • Multiple conference bridges (up to 32 users per bridge)
UCM6100 Series - Voice Delivering high quality, secure and reliable voice communications Supports All Major Voice Codecs • PCMU • PCMA • G.722 (HD audio) • G.723 • G.726 • AAL2-G.726-32 • G.729 • ILBC • GSM • ADPCM
UCM6100 Series - Voice Delivering high quality, secure and reliable voice communications Call Recording • Automatically/manually record calls per extension/trunk for future use • Calls saved directly onto external storage first if plugged in to the UCM6100 series • Can be accessed, played, and downloaded remotely from Web UI
UCM6100 Series - Voice Delivering high quality, secure and reliable voice communications Security • Built-in Firewall with static defense, Fail2ban (for SIP authentication errors) • UCM6102 supports dynamic defense blacklist/whitelist • 802.1X Network Security • SRTP/TLS Encryption • HTTPS Web UI
UCM6100 Series - Video Delivering high quality, secure and reliable video communications
UCM6100 Series - Video Delivering high quality, secure and reliable video communications Video Calling • Any SIP video endpoint • Face-to-face real-time communication with customers and employees
UCM6100 Series - Video Delivering high quality, secure and reliable video communications Supports All Major Video Codecs • H.263 • H.263p • H.264
UCM6100 Series - Video Delivering high quality, secure and reliable video communications Video Conferencing • Create your own multi-user video conference when using Grandstream video phones with the UCM6100
UCM6100 Series - Video Delivering high quality, secure and reliable video communications • Create a comprehensive solution to view, monitor and receive alerts from IP cameras • Register IP cameras to the PBX • Make video calls to IP cameras to view live feeds • Speak through cameras with 2-way audio & video (door entry) • IP cameras can be set to automatically call video phone when alert is triggered • Receive alerts from anywhere in the world Video Surveillance Integration
UCM6100 Series - Data Delivering high quality, secure and reliable data communications
UCM6100 Series - Data Delivering high quality, secure and reliable data communications Call Detail Records (CDR) • View phone usage records, broken down by line, date, time, etc. • Hospitality industry - create detailed billing and call logs • Monitor calling habits of users
UCM6100 Series - Data Delivering high quality, secure and reliable data communications Integrate Phonebook Files and Servers • Supports LDAP files • LDAP files are synced with PBX rather than phones • UCM6100s with peer trunks can sync up LDAP phonebooks with each other
UCM6100 Series - Data Delivering high quality, secure and reliable data communications Email Forwarding • Voicemail to email forwarding (.WAV file) • Fax to email forwarding (.PDF file) Fax Email Voicemail
UCM6100 Series - Data Delivering high quality, secure and reliable data communications System Backup • Never lose unique configuration settings and files • Backup to external USB flash drive/SD card or internal Flash storage • Backup to user’s network server • Create specific backup times
UCM6100 Series - Mobility Delivering high quality, secure and reliable mobility
UCM6100 Series – Mobility Delivering high quality, secure and reliable mobility Make and receive calls on your smartphone & laptop • Compatible with SIP smartphone & computer applications, including Bria • Utilize the extension for the user, rather than their desk at the office • Supports both video and audio calls
UCM6100 Series – Mobility Delivering high quality, secure and reliable mobility Monitor your business from anywhere • View live feeds & receive alerts from IP cameras on any device with an internet connection • Speak through IP cameras
UCM6100 Series – Mobility Delivering high quality, secure and reliable mobility Access important business files from anywhere • Call recordings remotely accessible from Web UI • Voicemail to email • Fax to email
UCM6100 Series Delivering high quality, secure and reliable voice, video, data & mobility to SMBs
Agenda • Company Overview • UCM6100 Series Features • Voice • Video • Data • Mobility • Sample Scenarios • Live Demo
UCM6100 Deployment Case Study 1 Typical Single Office Scenarios