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International Experience Program at the Yale School of Management

International Experience Program at the Yale School of Management. Sherilyn Scully, Director Student and Academic Services. Overview of the International Experience. Required global experience for all first-year MBA students in January of their first year Approximately 200 students

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International Experience Program at the Yale School of Management

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  1. International Experience Program at the Yale School of Management Sherilyn Scully, Director Student and Academic Services

  2. Overview of the International Experience Required global experience for all first-year MBA students in January of their first year Approximately 200 students Trips last 9 – 11 days each Trips mix business, governmental, non-profit visits with cultural activities Trips are faculty-led and organized 2 student TAs per 20 -25 students. Instituted in Fall 2006 as part of SOM’s new curriculum

  3. Trips augment the core course year and provide global curriculum perspective During the fall semester, students have several required pre-trip meetings Trip-specific meetings Health sessions 2 introductory sessions for “State and Society” The International Experience is a requirement for graduation Appears on the transcript as 0.5 unit course Students are given grades for their participation State and Society course in spring term requires students to report out on their global experience Leadership Development Program sections formed from trip groups Allows students to form strong bonds prior to the trip LDP meets 5 times prior to trip Curricular Integration

  4. Where Have We Gone? The Destinations January 2009 Bahrain/UAE Chile China Costa Rica/Panama Ghana/Egypt Israel/Turkey Japan January 2008 China Costa Rica India Israel/Turkey Japan Namibia/South Africa Russia/Romania Singapore January 2007 Argentina China Costa Rica England/Poland India Japan Singapore South Africa/Tanzania Some trips are “double trips” = 2x the students, faculty and teaching assistants

  5. How Does It Work? The Destinations • SOM works with travel agency vendors to come up with a basic itinerary • Vendor provides guide, suggests cultural activities, makes hotel and plane reservations • Vendor charges per person rate • Can help students with arranging pre- or post-trip travel • In 2009, we used multiple vendors; in previous years, we used 1 vendor

  6. Faculty & School Choose Destinations • Faculty organizes most business meetings • Average of 20/trip • May be assisted by their teaching assistants • Students asked to write “caselets” on an important decision at the nexus of business, government, and society from their trips • Assignment done in groups as part of spring term course • Asked to incorporate at least 2 of the core curriculum course concepts from fall term

  7. Teaching assistants are second-year MBA students 2/trip Application process Chosen based on previous experience in destination countries, language ability, maturity TAs are paid a stipend + full trip expenses How Does It Work? Teaching Assistants • Pre-trip responsibilities: • Attend pre-trip meetings • Attend staff-led training sessions • Help plan business visits • Trip responsibilities: • Pay for additional expenses • Assist with student emergencies • Distribute readings • Organize group for daily travel • Post-trip responsibilities: • Expense log and receipt reporting

  8. How Does It Work? Charging the Students • In 2008, students were charged $3,250 for the experience • Students were bursared via their student accounts for $1,625 in fall term and $1,625 in spring term • Flat rate charged, regardless of destination

  9. Hotels (2 students/room) Average of 2 meals per day – breakfast +1 All in-country transportation, including intra-country flights All cultural events on the itinerary All alumni/admissions events in-country Inoculations Medex’ services Visa services Airfare to and from the trip Personal items Mini-bar Laundry Meals not on itinerary Business services Transportation to/from airports What Is Included in the Trip Fees? Inclusions Exclusions

  10. All Yale students are covered by Medex during travel for “disaster recovery” Mandatory health sessions provided by Yale Health Plan 1/region Participants provided with inoculations from Yale Health Plan at no cost Participants given prescriptions for antibiotics and anti-malarial pills at no cost Hospitalization through YUHS, covered overseas for emergencies SOM processes and pays for visas to destination countries Historically, we have used our vendor to help with independent travel visas too Deadline to turn in paperwork is December 1 Students who do not require visas must turn in a copy of their passport Health Insurance & Visas Health Insurance Visa Processing

  11. Managing the Process • Student and Academic Services (SAS) office is responsible for the logistics of the international experience • 1.3 full-time professional staff people to manage: • Relationship with vendors • TA selection process and training • Pre- and post-trip meeting scheduling • Visa and flight collection and issues • Liaisoning with faculty • Communicating program parameters to students • International knowledge leveraged • Incoming student visas • International exchange program

  12. Summer September October Faculty determines destinations Faculty conducts pre-trip meeting 1 Faculty conducts pre-trip meeting 2 TA application process Attend TA training session Students rank destinations; assigned prior to orientation Students purchase international flights Students attend Intro to State and Society session Staff sets up IE website/survey Staff presents program overview at orientation Students complete web roommate survey Staff researches visa processes Staff collects flight info. Students submit visa paperwork and/or passport copies Staff negotiates vendor contracts Staff processes visa applications; procure passport copies Staff schedules pre-trip meetings, health sessions Staff coordinates admissions/ alumni receptions Timeline

  13. Timeline November December January Faculty conducts pre-trip meeting 3 Faculty conducts pre-trip meeting 4 Faculty leads trip! Meeting with SAS and vendor TAs assist on trip! Students complete visa application process Students pick up travel packets from SAS TAs return phones, expenses post-trip Staff orders gifts, medical supplies Students attend Intro to State and Society session 2 Students go on trip! Staff concludes visa application process Staff prepares TA and student packets/ bags Staff mans emergency phones Staff prepares emergency contact cards Staff deals with emergency situations Staff registers students with univ. & DOS Staff debriefs with faculty and TAs

  14. Wrapping It All Up • Staff conducts debriefs • One with all trip faculty • One/trip (with faculty and TAs) • Student survey • Staff processes TA and faculty expense reports • Staff collects trip photos for publications • Students expected to write a case on their experience as part of spring semester course

  15. Emergency Situations and the Unexpected • Staff mans emergency phones during the trip, but sometimes bad things happen… • Illnesses – before and during • Political unrest • Visa issues • How do you effectively communicate deadlines to students? • Email newsletter and course sites

  16. Academic Issues to Consider • Academic calendar • Start date of spring term • Match up with University calendar • The right balance of teaching credit for faculty • Issue for Dean to consider • Appropriate amount of pre-trip and post-trip assignments

  17. Lessons Learned • Students arrange flights to destinations • Visa processing issues • Faculty leadership • Outsourcing this to a travel agency means you’ll get a nice tour of the facilities • Pick travel vendors who understand academic environment • Understand all reimbursement policies and procedures

  18. Thank you!Any questions? Sherilyn.Scully@yale.edu 203.432.6013

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