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Responding to Bias with the STAR Treatment

Responding to Bias with the STAR Treatment. Debbie Artis, MA Janette De La Rosa Ducut, Ed.D. Colleen Farnham, BA, SPHR Julia Jenkins. Introduction. What is bias?. Introduction. Problem. The effects of bias: UCPD reports 6 incidents in 2008 UC litigated 89 discrimination cases

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Responding to Bias with the STAR Treatment

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  1. Responding to Bias with theSTAR Treatment Debbie Artis, MA Janette De La Rosa Ducut, Ed.D. Colleen Farnham, BA, SPHR Julia Jenkins

  2. Introduction What is bias?

  3. Introduction

  4. Problem The effects of bias: • UCPD reports 6 incidents in 2008 • UC litigated 89 discrimination cases • Psychological impact • Workplace impact

  5. Solution Website Brochure Poster

  6. Solution TrainingModule

  7. Risks • Poor reception • Backfire • Offensive • Resistance to change • Implementation • Miscommunication • Assumptions • Lack of resources • “Just another fad”

  8. Benefits • Educational opportunity • Senior management training • Implementation of best practices • Opportunity for creation of training program • Creation of a diversity culture

  9. Measures Level I Reaction Level II Learning

  10. Summary

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