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Aastra 5000 R5.3 : 67xxi phone s. November 2011. 1. Content. Range and phones presentation Level of features on Aastra 5000 Integration on Aastra 5000 management tools Openness to Value-Added applications through XML. Aastra 67xxi range. The phones. SIP (Session Initiation Protocol).
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Aastra 5000 R5.3 : 67xxi phones November 2011 Aastra 5000 - 67xxi range 1
Content • Range and phones presentation • Level of features on Aastra 5000 • Integration on Aastra 5000 management tools • Openness to Value-Added applications through XML Aastra 5000 - 67xxi range
Aastra 67xxi range The phones Aastra 5000 - 67xxi range
SIP (Session Initiation Protocol) • Multimedia protocol (concurrent with H323, MGCP/Megaco) • Standardized protocol based on RFCs (IETF) • RFC 2543, RFC 3261, … • Open protocol (text mode), and simple : few messages « primitive »(ACK, BYE, CANCEL, INVITE, OPTIONS, REGISTER) Aastra 5000 - 67xxi range
BluStar 8000i M670i Expansion module Aastra SIP phones range • MAIN ADVANTAGES • Applications • XML support, integration with LOB applications • Quality and design • Excellent hardware, same software • Flexibility • Programmable keys, expansion modules • Security • 802.1x, encryption sRTP/TLS Gigabit 6737i (R5.3SP1) Gigabit 6735i (R5.3SP1) 6739i Gigabit Cost 6757i 6755i M675i LCD Expansion module 6753i 6731i 6730i Features and screen size Aastra 5000 - 67xxi range
67xxi range (1/3) Aastra 6735i Aastra 6737i Aastra 6739i Gigabit HD Audio Gigabit HD Audio Gigabit HD Audio • Color touch screen phone: • Large 5.7 » Full VGA (640x480) Color Touch Screen LCD • Intuitive graphical user interface and navigation menu • Built-in 2 ports Gigabit Ethernet switch • Aastra Hi-Q Audio™ Technology • Connected : RJ jack, EHS/DHSG port, Bluetooth and USB • Up to 9 lines with call appearances and multi-proxy • Up to 55 programmables softkeys • 14 dedicated hard keys (voice messages, Transfer, Conference, directory, call list, Hold, redial, Mute…) • Expansion module support • Distinctive ringing, priority alerting • Interface call list: • Caller list incoming and outcoming, missed call notification • XML support for productivity • 8 lines-6 softkeys LCD screen (backlighted) • Built-in 2 ports Gigabit Ethernet switch • PoE (based on 802.3af standard) • XML Support • Full duplex speakerphone for handsfree calls • 6 programmable top keys with LEDs • 6 LCD softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset • 11 lines-12 softkeys LCD screen (backlighted) • Built-in 2 ports Gigabit Ethernet switch • PoE (based on 802.3af standard) • XML support • Full duplex speakerphone for handsfree calls • 6 LCD top softkeys (10 functions) • 6 LCD softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset Aastra 5000 - 67xxi range
67xxi range (2/3) Aastra 6730i Aastra 6731i • 3 lines LCD screen • 1 Ethernet port • AC power adapter (not PoE) • XML Support • Full duplex speakerphone for handsfree calls • 8 programmable top keys with LEDs • Aastra Hi-Q Audio™ Technology • 2 line/call appearance keys with LEDs for L1 & L2 • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Headset in place of handset • DHSG compatibility for headset • 3 lines LCD screen • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard), AC power adapter (optional equipment, not included) • XML Support • Full duplex speakerphone for handsfree calls • 8 programmable top keys with LEDs • Aastra Hi-Q Audio™ Technology • 2 line/call appearance keys with LEDs for L1 & L2 • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Headset in place of handset • DHSG compatibility for headset Aastra 5000 - 67xxi range
67xxi range (3/3) Aastra 6753i Aastra 6755i Aastra 6757i • 3 lines LCD screen (not backlighted) • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard) • XML Support • Full duplex speakerphone for handsfree calls • 6 programmable top keys with LEDs • 3 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset • 8 lines-6 softkeys LCD screen (backlighted) • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard) • XML Support • Full duplex speakerphone for handsfree calls • 6 programmable top keys with LEDs • 6 LCD softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset • 11 lines-12 softkeys LCD screen (backlighted) • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard) • Full duplex speakerphone for handsfree calls • 6 LCD top softkeys (10 functions) • 6 LCD softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset Aastra 5000 - 67xxi range
Aastra 6730i XML support • 3 lines LCD screen • 1 Ethernet port • AC power adapter (not PoE) • Full duplex speakerphone for handsfree calls • 8 programmable top keys with LEDs • Aastra Hi-Q Audio™ Technology • 2 line/call appearance keys with LEDs for L1 & L2 • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Headset in place of handset • DHSG compatibility for headset Entry level phone with compact footprint Aastra 5000 - 67xxi range
Aastra 6731i XML support • 3 lines LCD screen • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard), AC power adapter (optional equipment, not included) • Full duplex speakerphone for handsfree calls • 8 programmable top keys with LEDs • Aastra Hi-Q Audio™ Technology • 2 line/call appearance keys with LEDs for L1 & L2 • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Headset in place of handset • DHSG compatibility for headset Enhanced version of 6730i Green : differences with 6730i Aastra 5000 - 67xxi range
Aastra 6730/31i 8 programmable keys with LED Pre-programmed functions : Save, Delete, Directory and Services Navigation keys Handset HAC (Hearing Aid Compatibility) Message Lamp 3 lines LCD Full duplex handsfree speakerphone Options Hold Callers list Conference Redial Transfer Hang up/ Goodbye Line 1 & Line 2 with LEDs Volume Control Handsfree/headset with LED Mute • 4 desk positions or wall position Aastra 5000 - 67xxi range
Aastra 6753i 3 lines LCD screen (not backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 3 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset XML Support Expandable IP Phone Aastra 5000 - 67xxi range
Aastra 6753i 6 programmable keys with LED Message WaitingLamp 3 Lines LCD Display Goodbye Options Keys for navigation Hold 3 call appearancelines Redial Speakerphone / headsettoggle Volume control Mute • 4 desk positions or wall position Aastra 5000 - 67xxi range
Aastra 6755i XML support • 8 lines-6 softkeys LCD screen (backlighted) • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard) • Full duplex speakerphone for handsfree calls • 6 programmable top keys with LEDs • 6 LCD softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset Popular Mid-market Phone Aastra 5000 - 67xxi range
Aastra 6735i XML support • 8 lines-6 softkeys LCD screen (backlighted) • Built-in 2 ports Gigabit Ethernet switch • PoE (based on 802.3af standard) • Full duplex speakerphone for handsfree calls • 6 programmable top keys with LEDs • 6 LCD softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • HD Audio with wideband hardware • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support* • Headset port • DHSG compatibility for headset Upgraded version of 6755i Gigabit HD Audio Popular Gigabit Mid-market Phone *AC adapter needed (option) if more than 1 expansion module Aastra 5000 - 67xxi range
Aastra 6735i/6755i 6 programmable keys with LED Message Waiting Lamp 6 programmable LCD softkeys (20 functions) 8 Lines LCD Display Goodbye Options Keys for navigation Hold 4 call appearance lines Redial Speakerphone / headset toggle Volume control Mute • 4 desk positions or wall position Aastra 5000 - 67xxi range
Aastra 6757i XML support • 11 lines-12 softkeys LCD screen (backlighted) • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard) • Full duplex speakerphone for handsfree calls • 6 LCD top programmable softkeys (10 functions) • 6 LCD programmable softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support • Headset port • DHSG compatibility for headset Large Screen Executive Phone Aastra 5000 - 67xxi range
Aastra 6737i XML support • 11 lines-12 softkeys LCD screen (backlighted) • Built-in 2 ports Ethernet switch • PoE (based on 802.3af standard) • Full duplex speakerphone for handsfree calls • 6 LCD top programmable softkeys (10 functions) • 6 LCD programmable softkeys (20 functions) • 4 line/call appearance keys with LEDs – total of 9 lines • HD Audio with wideband hardware • 4 navigation keys • Dedicated keys for : transfer, conference, hold, redial, mute • Incoming/outgoing call logs • Local directory (200) • Expansion module support* • Headset port • DHSG compatibility for headset Upgraded version of 6755i Gigabit HD Audio Large Screen Gigabit Executive Phone *AC adapter needed (option) if more than 1 expansion module Aastra 5000 - 67xxi range
Aastra 6737i/6757i 6 programmable LCD softkeys (10 functions) Message Waiting Lamp 6 programmable LCD softkeys (20 functions) 11 Lines LCD Display Goodbye Keys for navigation Options 4 call appearance lines Hold Redial Speakerphone / headset toggle Volume control Mute • 4 desk positions or wall position Aastra 5000 - 67xxi range
Aastra 6739i XML support • Large 5.7 » Full VGA (640x480) Color Touch Screen LCD • Adjustable screen brightness for user • Intuitive graphical user interface and navigation menu • Integrated Gigabit Ethernet and bluetooth support • Built-in USB port • Aastra Hi-Q Audio™ Technology • Connected : RJ jack, EHS/DHSG port • Up to 9 lines with call appearances and multi-proxy • Up to 55 programmables softkeys & 14 dedicated hard keys : • Voice messages, Transfer, Conference, directory, call list, Hold, redial, Mute… • Distinctive ringing, priority alerting • Interface call list: • Call forward, call transfer, call waiting, call timer • Caller and calling line information • Caller list incoming and outcoming, mised call notification • XML support for productivity Large Color Touch-screen Executive Phone Aastra 5000 - 67xxi range
Aastra 6739i • Picture ID – You canseeincoming or outcomingcaller (embedded A5000 picture server) • available for incoming & outcoming call • Caller list • Redial & directory • Icon for status for caller • Touchkeyboard on screen • Delete and add information on the phone • Complet directory, personal information, configuration, application, navigation… • Expansion & Connectivity • Expansion modules M670i and M675i available (up to 3) • 2 Ethernet Gigabit ports (LAN and PC) • Integrated IEEE 802.3af PoE • Support protocol for manyenvironment • Audio • Technology Aastra Hi-Q Audio™ • Full –duplex SOFT + Hard : Handset, speaker full duplex and headset port • Multi options of connectionheadset : Jack, DHSG, Bluetooth • Voice QualityMetrics • Codecs: G.711 μ-law / A-law, G.729 Aastra 5000 - 67xxi range
5.7” Aastra 6739i 5.7” VGA (640x480) LCD touch screen color Display and call management Indication message Full duplex speakerphoner 55 programmable softkeys Redial Directory hold Services Message with LED (programmable) Conference Transfer Line 1 2 & 3 with LEDs Volume & mute Speaker/headset with LED Aastra 5000 - 67xxi range
M670i M675i Expansion Modules for Aastra 67xxi Series Flexibility 2 modelsScalable up to 3 modules per phone *AC power adapter (option) needed if more than 1 expansion module **AC power adapter (option) needed if expansion module Aastra 5000 - 67xxi range
G.722 support on 67xxi rangeA new user experience with HD voice • Hi-Q audio quality • Wideband codec G.722 (50 – 7000 Hz) • Better quality than G.711 with same bandwidth • More impressed result with adapted hardware (673xi) • Available on 67xxi, 53xxip (R5.3)-BluStar 8000i & A5K Media Server (R5.3 SP1) • G.722 license needed on Aastra 5000 side (per A5K system) HD Audio 7 kHz 3,4 kHz SD Audio Aastra 5000 - 67xxi range
Aastra 67xxi range Level of features on Aastra 5000 Aastra 5000 - 67xxi range
A « high end » level of features • Survivability Dual homing*/Dual homing mode display • Transfer (supervised or blind) • Call pickup • Hunt Group (global ringing, longest idle time…) • Multi-lines • SRTP/TLS voice and signaling encryption • CTI supervision: TAPI / CSTA / VTI/XML • Dynamic caller/called party update in complex calls • Password management (login – logout via XML menu) • Languages management (via XML menu) • Double call, alternate, recover, on hold, • Call by name on A5000 directory (via XML menu) • Call forward management (via code or via XML menu), • 3-way conference, • DTMF • Voice messaging: MWI • Supervision/Intercom (BLF), • Boss/Assistant filtering in a 1-1 association, boss with 67xxi phone, assitant with 53xx/53xxip phone • Free seating (via XML menu) • Call logs stored on Aastra 5000 server Note : some functions are availaible from R4.2, other from A5000 R5.1 or R5.2; *License on A5000 side needed Aastra 5000 - 67xxi range
Features available via user menu(Aastra 5000 XML menu) Available since R5.2 Aastra 5000 - 67xxi range
Key managementNew possibilities with R5.3 SP1 ** means both ** operations are needed *speed dialing is configurable via phone MMI = associate a number to dial to a numeric key (1-9) or to a key – no synchro with A5000 i.e. not retrieved when in freeseating mode 67xxi SIP Phones - Novelties with A5000 R5.3SP1
Some specific features not supported • Waiting call indication (bip) in monoline mode, • Assistant messages (prepayement, callback, …), • Callback, • Intrusion, • Call operation when handset lifted • Divert • Call parking, • Automatic closing of numbering, • Tone after entering « 0 » Aastra 5000 - 67xxi range
67xxi SIP and IP proprietary phones on A5000 R5.3Difference of use (1/2) • Numbering • No tonality after composing 0 • No assistant messages • No automatic closing of numbering : an open number has to be sent by pressing « compose » key • No call operation when handset lifted • In communication • No waiting call indication (bip) in monoline mode. Workaround; 2 possibilities: • Program a forward on busy • Use of multiline (see next slide) • « automatic call-back », « intrusion » and « parking/recovery » are not available Aastra 5000 - 67xxi range
67xxi SIP and IP proprietary phones on A5000 R5.3Difference of use(2/2) • Divert function is not available on SIP phones • Filtering: assistant phone • SIP phone cannot be an assistant phone in a boss-assistant association • Multiline • Possibilty to have multi line : • Creation of 2 lines with a specific number and a key (L1, L2…) • Forward on occupation of L1 toward L2 • When line 1 is busy, the second call is presented to line 2 ; LED is activated ; name and number of second call are displayed. Possibility to join the 2 calls or make a conference • This programmation implies use of 2 SIP licenses Aastra 5000 - 67xxi range
Aastra 67xxi range Management and provisioning Aastra 5000 - 67xxi range
A complete integration in Aastra 5000 management suite (1/3) • Quick provisioning: • Via Terminal Management Application (embedded in A5000 or hosted by AM7450) • Configuration files management • FTP / DHCP services / Inventory • Via AMP or AM7450 configuration menus : • Subscription configuration (same as IP proprietary) • At first connection: the user (or the administrator) enters his login and password and…that’s it ! Aastra 5000 - 67xxi range
A complete integration in Aastra 5000 management suite (2/3) • Inventory via AMP or AM7450 : • List of phones, types, versions, state,.. • Monitoring/Supervision : • Quality of service (QoS) indicators provided by 67xxi phones (RTCP-XR support): MOS, Jitter, Delay… • Example via application Service Pilot ISM: Aastra 5000 - 67xxi range
A complete integration in Aastra 5000 management suite (3/3) • Embedded self administration via APS (Aastra Phone Suite) on AM7450 • Keys programmation, labels printing • Forwards management Aastra 5000 - 67xxi range
Aastra 67xxi range Extend your solution thanks to XML Aastra 5000 - 67xxi range
XML & phones • XML (eXtensible Markup) is a language similar to HTML • XML was created to display information and focuses on data description • XML allows to dissociate content from presentation • This allows, for example, display the same document on different devices or applications without the need to create as many versions of the document that we need to represent The entire 67xxi range natively supports XML to provide value-added applications Aastra 5000 - 67xxi range
Openness to Value-Added servicesXML support on 67xxi phones • Many ways to interact • Allows phones to communicate with HTTP servers • Allows applications to control or interact with the phone: • Display • On / off LED • Events: call, unhook/hang-up, keys, phone start, etc. • Configuration Access • Allows interaction with the user to enter data or generate an action • Simplicity of implementation • Small developments • Easy deployments Aastra 5000 - 67xxi range
Openness to Value-Added servicesExample of XML applications More information on www.aastra .com Aastra 5000 - 67xxi range
HospitalExample: access to patient appointments Aastra 5000 - 67xxi range • Hospital staff selects the desired function • Tracking patient records • Appointment consultation • Pharmacy stock • He entered the PIN (Patient Identification Number) • Via a text field • A confirmation screen is displayed with the PIN • The list of appointments is displayed
Hotel/HospitalExample: ordering a meal from the room Aastra 5000 - 67xxi range • The customer selects the desired function • Order a meal • Demand for room cleaning • Extension of stay • He chooses • The entrance • The Dish • Dessert • An order confirmation is displayed with the cost
Team workExample: presence management Aastra 5000 - 67xxi range • The user manages and shares her presence status: • Available • Absent • At lunch • In meeting • Out of Office • When the user is not available, the application allows • To enter a date / time of return • To record a temporary greeting • The presence information is stored in a database and is made available to other users via the directory or outgoing calls log.
Web 2.0Example – post a tweet • Operation • User creates a tweet and can submit it • Then he can access to its own twitter timeline, as well as it is available on its twitter account through a computer Aastra 5000 - 67xxi range
Aastra 67xxi SIP phonesHighlights Aastra 5000 - 67xxi range • The wider standard SIP Phone range on the market: • From basic phone to VIP phone • Compatible with a wide range of SIP call managers • An approved design and a high audio quality • Optimized Hardware - HD audio codec support (G.722) • A high level of feature on Aastra 5000 solution • Enhanced ergonomic • Advanced services, enriched over the software releases • Full integration with Aastra 5000 management tools • Ease of configuration, implementation, supervision, maintenance • Openness to Value-Added applications thanks to XML • Integration with LOB applications
Thank you! Aastra 5000 - 67xxi range