Global expertise Local experience Africa’s best

1. Global expertiseLocal experience Africa’s best

2. Integrating your boardroom

3. Get in on the fastest growing green, clean & economical worldwide trendVideo conferencing

4. Africa’s No 1 Supplier • Does your Boardroom need? • HD video conferencing system • State-of-the-art integrated AV solutions • Audio services • Control systems • Combinations of these • We are Africa’s No 1 supplier for all your conferencing requirements

5. We make it easy Our expertise ensures successful integration of audio, video and data presentation tools This translates into easy-to-use meeting facilities

6. Your benefits • Our customers get benefits of videoconferencing through: • Reduced transport costs • Reduced carbon footprint • Increased productivity • Shortened time to market • Increased collaboration • Integration into your Unified Comms (UCC) strategy

7. What do we do? • Our simple design transforms each boardroom into a multi-functional facility • We enhance conventional usage of your rooms (presentations, etc) • We promote ease of use by removing complexity

8. What do we do? • We assist you with proper planning and quality installation • You enjoy improved experience and tangible benefits • No increased load on your company networks

9. TAV – turnkey specialists • We offer: • Managed Services • Design and consultation • Project management • Programming • Rentals • Comprehensive service agreements

10. While you sleep we monitor and repair TAV Service Department

11. Our after-sales service Online monitoring and preventative maintenance means minimum downtime and disruption Our support team is on hand to help 24/7 if you’re a rental customer or have negotiated an SLA Our warehouse carries stock of most spare line items so faulty equipment can be replaced quickly if planned for with a negotiated SLA

12. Service is our priority We take pride in top notch customer service Our customer call centre is available from Mon am to Sat pm After hour's line for technical assistance and emergency repairs We service your requests 24/7 throughout the year if you rent from us or have an SLA

13. Technical support • We have: • Teams of dedicated technology experts • Separate service technician and installation teams • Standby technicians • Calls logged before 10:00 will be attended to same day • Calls logged later will be attended to same day if possible or next business day • Customised SLA’s are available on request

14. Online tracking • Our automatic communication system means you’re always in the loop: • It notifies you every time status changes • From when service call is logged until it is complete • If you have a problem after hours, we have a separate support line for technical assistance and emergency repairs

15. Monthly reports Our monthly reports add value to our rental customers As a rental customer, we can send you monthly reports on all logged service calls These allow you to verify how efficiently, timeously and exceptionally our team services your requests

16. Spares • Our warehouse carries stock of most spare line items for facilitation in quick deployment to repair or replace faulty equipment • Loan stock can be available for equipment not repaired within 48 hours as part of a requested SLA

17. As one of the largest suppliers in Africa, we give you the best communication future with our AV offerings

18. About us • Since 1978, we have become digital and communication experts through our global expertise and local experience • We make audiovisual technology: • Easy to use • Easy to manage • Easy to afford

19. BBBEE rating We are a Level 3 BBBEE Value Added supplier Our BBBEE ownership boosts your supply chain ratings

20. Clients • We have clients in: • Hospitality • Health • Retail • Leisure and sporting industries • Telecommunications • Corporates • We transfer this knowledge to any other environment – just call us and connect

21. Products & services • Television Distribution Platforms: • SMA-TV & IPTV in many applications • Triple Play functions and bandwidth efficiencies

22. Products & services • Video Conferencing & Integrated Boardrooms: • From basic presentation facilities to comprehensive and interactive systems • Instantaneous worldwide functionality • Connect to your customers while saving time and reducing your carbon footprint

23. Products & services • Interactive Video on Demand: • Deliver interactivity in addition to regular and satellite television delivery to multiple rooms • Includes guest messaging systems • True on-demand television or movie delivery

24. Products & services • Digital Display & Signage: • Includes touch screens, plasma screens and LCD Screens • Full connectivity on satellite, 3G or GPRS platforms • Ideal for commercial environments including banks, hotels, government departments or building entrances

25. Products & services • CCTV & Access Control Systems: • Security, staff monitoring and improved efficiencies • Cutting edge electronic monitoring and control solutions keep you running safely and smoothly

26. Products & services • Other offerings: • Antennae, cabling and other peripherals • Systems rental • AV Managed Services Platform • Logging and tracking service

27. We enhance communication, improve productivity & increase efficiencyGauteng – 011 840 0900 . KZN – 032 586 0771 . Cape – 021 914 0636Email tav@teljoy.co.za