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Institutionalizing Assessment: Changing a Mindset

Institutionalizing Assessment: Changing a Mindset. Al Foderaro , Director Denise Schmidt , Associate Director Career Services & Cooperative Education COUNTY COLLEGE OF MORRIS Randolph, New Jersey. PRESIDENT. HUMAN RESOURCES. VP of ACADEMIC AFFAIRS. VP of BUSINESS AND FINANCE.

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Institutionalizing Assessment: Changing a Mindset

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  1. Institutionalizing Assessment: Changing a Mindset Al Foderaro, Director Denise Schmidt, Associate Director Career Services & Cooperative Education COUNTY COLLEGE OF MORRIS Randolph, New Jersey

  2. PRESIDENT HUMAN RESOURCES VP of ACADEMIC AFFAIRS VP of BUSINESS AND FINANCE EXECUTIVE DIRECTOR of COLLEGE ADVANCEMENT AND PLANNING VP of STUDENT DEVELOPMENT AND ENROLLMENT MANAGEMENT Center for Academic Support and Enrichment Center for Assess- ment and Learning Center for Business and Technology Center for Teaching Excellence Educational Opportunity Fund Headquarters Plaza Learning Resource Center Planetarium School Relations SSI/MSI Youth Programs Academic Divisions: Health and Natural Sciences Business, Mathematics, Engineering & Technology Liberal Arts Accounting Auxiliary Enterprises Budget and Business Services Business and Finance Office Information Systems Plant and Maintenance Purchasing Security and Safety Career Services and Cooperative Education Alumni Affairs Community and College Relations Institutional Research and Planning Resource Development and Grants Special Events Academic Advisement Admissions Athletics Campus Life Counseling Services Financial Aid Health Services Records and Registration Women’s Center County College of Morris

  3. Training Approach for Implementation Plans Implemented  Plans Finalized  Plans Reviewed  Department Plans Developed  Trained Additional Staff in all Departments  Trained Directors County College of Morris

  4. ...The Assessment Loop… What is it? County College of Morris

  5. ASSESSMENT FRAMEWORK • Mission • Objectives • Programs and Services • Intended Outcomes • Assessment • Feedback/Change County College of Morris

  6. MISSION • Describe your department’s purpose • Identify your constituents • Relate your mission statement to those of your division and the institution County College of Morris

  7. Career Services and Cooperative Education MISSION “The Office of Career Services and Cooperative Education supports students and alumni as they make career decisions, develop job search strategies, pursue experiential education, and secure employment.” County College of Morris

  8. OBJECTIVES • Broad, general statements (3-5) • What is your department trying to accomplish? • What are your functions? • Each objective will have several programs/services that support it. County College of Morris

  9. Career Services and Cooperative Education OBJECTIVES • Disseminate information on current and projected employment opportunities and career-related and job search topics. • Provide resources to help students assess and relate their interests, skills, education, and experiences to possible careers. County College of Morris

  10. Career Services and Cooperative Education OBJECTIVES • Provide experiential education opportunities and campus employment placements for eligible students. • Assist students and graduates in the development of job search tools and competencies. • Support students and graduates as they explore off-campus employment opportunities. County College of Morris

  11. PROGRAMS & SERVICES • What are the activities of your department? • Do these activities support your objectives? County College of Morris

  12. Career Services and Cooperative Education PROGRAMS & SERVICES • Resource Preparation / Distribution • Group Presentations • Individual Counseling • Web Site • Career Week • Job Listings • Resume Critiquing • Job Locator & Developer • Job Fairs • On-Campus Recruiting • Student Employment Program • JobMatch • Graduate Survey • Co-op/Internship Program County College of Morris

  13. PROGRAMS AND SERVICES Career Services & Cooperative Education OBJECTIVES County College of Morris

  14. Why look at outcomes? • Need to demonstrate effectiveness • Utilization and satisfaction are important in the broad picture of assessment • May not give you information you need to identify improvements that should be made County College of Morris

  15. TYPES OF OUTCOMES • Program/Service Outcomes • Learning Outcomes • Developmental Outcomes County College of Morris

  16. .. WRITING YOUR OUTCOMES Create specific, detailed statements using active verbs in the future tense. . “Participants will be able to…identify, write, demonstrate, prepare, explain, calculate…” County College of Morris

  17. ...The 3 Ms of Outcomes • Meaningful • Measurable • Manageable County College of Morris

  18. PROGRAM/SERVICE: Co-op/Intern (3) Intended Outcome: Intended Outcome: Intended Outcome: Eligible students will identify and secure jobs related to their educational programs. Co-op students/interns will acquire job knowledge, identify professional skills and abilities, and become familiar with workplace realities of their intended careers. Students will be offered continued employment at the conclusion of their work experiences. County College of Morris

  19. ASSESSING YOUR OUTCOMES • Determining the degree to which your outcomes were achieved • Collecting proof of your effectiveness • Use a combination of methods multiple, varied, quantitative, qualitative • Conduct on-going measurements County College of Morris

  20. ASSESSMENT METHODS • Statistics • Surveys/Evaluations • Interviews/Focus Groups • Internal/External Review • Pre test / Post test • Performance-based County College of Morris

  21. Program/Service: CO-OP/INTERN (3) Intended Outcome Co-op students/interns will acquire job knowledge, identify professional skills and abilities, and become familiar with workplace realities of their intended careers. Methods of Assessment Program evaluations – students, faculty, employers Focus groups (advisory board, co-op faculty, student participants in class) On-line student learning assessment County College of Morris

  22. Program/Service: Intended Outcome: Methods of Assessment: Intended Outcome: Methods of Assessment: Intended Outcome: Methods of Assessment: County College of Morris

  23. PLAN FOR ASSESSMENT • Don’t try to assess all of your programs and services all of the time • Create a timeline for assessment activities (implementation grid) • Assign individuals to be responsible County College of Morris

  24. IMPLEMENTATION GRID Program/Service: County College of Morris

  25. FEEDBACK / CHANGE • Analyze your findings • Report your results • Identify / establish benchmarks • Make adjustments, implement change County College of Morris

  26. ASSESSMENT SUMMARY [insert name of program/service here] Assessment Activities: Feedback/Change: County College of Morris

  27. MANAGE ASSESSMENT • Assessment is a process, not an event. • Assessment should be meaningful and sustainable. • What’s important is that assessment is happening! County College of Morris

  28. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  29. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  30. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  31. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  32. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  33. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  34. ASSESSMENT LOOP Mission Objectives Programs and Services FEEDBACK/ CHANGE INTENDED OUTCOMES METHODS OF ASSESSMENT County College of Morris 28

  35. About the College . . . . AssessmentOver the past several years, County College of Morris has embraced outcomes assessment, with departments in all divisions designing and implementing assessment plans and processes to determine the effectiveness of their programs and services.  These ongoing assessments have resulted in continuous improvements in the classroom and across the campus. Today, the campus community speaks the same language of assessment, departments share common goals toward improvement, and individuals recognize that an institution’s overall effectiveness in educating its students is measured in the effectiveness of every one of the programs and services it delivers. Assessment plans of both academic and administrative departments have been posted on the college’s website in an effort to inform the campus community and to share with our external constituencies the ways in which the College is monitoring, improving, and enhancing student learning and student success.  Click here to view this information. www.ccm.edu Click here County College of Morris 29

  36. Institutional Assessment Information   • Academic Divisions • Business, Mathematics, Engineering and Technologies • Health and Natural Sciences • Liberal Arts and Sciences • ^Top • Administrative Divisions • Academic Affairs • Business and Finance • College Advancement and Planning • Human Resources • Student Development and Enrollment Management • ^Top CCM Divisions ccm.edu/spider County College of Morris 30

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