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Agenda

Agenda. Overview BeLux ICT market General Trends / Issues ICT spending BeLux 2005 – 2007 Which ICT segments score best in the BeLux region? The Belgian resellers. Agenda. Overview BeLux ICT market General Trends / Issues ICT spending BeLux 2005 – 2007

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Agenda

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  1. Agenda Overview BeLux ICT market • General Trends / Issues • ICT spending BeLux 2005 – 2007 • Which ICT segments score best in the BeLux region? • The Belgian resellers

  2. Agenda Overview BeLux ICT market • General Trends / Issues • ICT spending BeLux 2005 – 2007 • Which ICT segments score best in the BeLux region? • The Belgian resellers

  3. The issues of 2006? • Priorities of IT managers • Effectiveness: Return on Investment IT Projects • Cost cuts (fact of life / issued) • Improve security • How? In-house capacity or outsourcing • Maintain or improve reliability (up-time, performance, flexibility) • Simplify (work according industry standards)

  4. The topics / Trends • Key IT topics • Optimizing order to delivery process • Across organisations, from manufacturer to point of sales/service • Relevant verticals: manufacturing, transport, trade • Security • Entry (access of enviroments and resources) • User rights management • Redundancy, reliability • Standards in data management • Mostly in information-rich business processes • Open Source initiatives in non-profit sector • Relevant verticals: finance, government, healthcare, business services • Mobile workforce optimization • Mobile (knowledge) worker and functionality issues: delivery of office applications and resources outside the office • Relevant verticals: utilities, transport, healthcare • Applications management and functionality discussion • Best of breed or integration (best of breed considering the specific functionality versus integration considering manageability and transparancy) • Relevant verticals: manufacturing, transport, trade, finance, ICT & utilities, government and healthcare • Convergence of data and voice • Switching from traditional voice systems to IP-based systems. Reasons are flexibility, manageability and (sometimes) cost reduction • Relevant verticals: education, government, business services (early adopters)

  5. What is ICT to you?

  6. What is internal IT doing? Average time spent per activity 2005 Internal ICT department activities

  7. What is hired IT doing? Average time spent per activity 2005 External ICT suppliers activities

  8. Agenda Overview BeLux ICT market • General Trends / Issues • ICT spending BeLux 2005 – 2007 • Which ICT segments score best in the BeLux region? • The Belgian resellers

  9. Total IT Spend 2004 Europe in € millions Finland 4,581 Norway 4,165 Sweden 9,024 Estonia 694 Latvia 833 Denmark 4,859 Lithuania 1,388 Ireland 3,332 UK 54,144 Netherlands 13,883 Poland 8,191 Germany 66,638 Belgium 8,880 Czech Rep 4,026 Luxemb, 992 Slovakia 2,360 Austria 6,247 France 47,202 Hungary 3,887 Switzerland 8,469 Slovenia 1,666 Romania 2,499 Italy 38,872 Croatia 2,082 Bulgaria 1,527 Portugal 5,553 Spain 20,825 Greece 4,304

  10. Verticals: size of spendings and business focus • centralisation, • standardisation, • electronic files • ‘competition’ from • private health • services • Efficiency by means of integration • Supply chain analysis; actual reporting and decisions • Back to basics/back to core competencies • Reducing costs in facilities • discussion on open standards • Centralisation followed • by waves of decentralisation • Shared service centers • Healthcare • Manufacturing • Government • Shared services • Specialisation • Controlling costs • Construction • Education • Growing the scale • Changing the basics of • programs • Implementing IT • Trade • Supply chain analysis • Reducing time and chain • efficiency • Retail: traditional shop vs • activities on different locations • Banking & • Insurance • Transport • Business • Services • ICT & • Utilities • Reducing physical presence and developping various ways/methods for customer services • Growing online transactions and services (tailoring the banking portal to the audience / ‘narrow casting’) • Route efficiency • (distribution and • planning) • Diversification • Internationalisation • Maintaining growth • of my business • Deregulation offers • new market area • Transparancy of • internal process • Customer intimacy; • focus on target groups

  11. Growth of the Belgian ICT market 5.9% 6.3% 6.7% 5.1% 5.7%

  12. Growth of the Belgian ICT market 2004 € 8,880 mln 2005 € 9,474 mln 2006 € 10,069 mln

  13. Spending Outlook 2006? Hardware: + Software: ++ Services: +/-

  14. “IT Barometer”

  15. “IT Barometer”

  16. “IT Barometer”

  17. Agenda Overview BeLux ICT market • General Trends / Issues • ICT spending BeLux 2005 – 2007 • Which ICT segments score best in the BeLux region? • The Belgian resellers

  18. Voice over IP: Here to stay? March-04 Octob-04 March-05

  19. Large servers: IBM all the way

  20. Storage: Status

  21. Storage suppliers: Depends on the type

  22. Going wireless?

  23. WAN: DSL or Leased Line

  24. Major ISP’s in Belgian marketat sites with 50 employees or more

  25. Internet connectionDevelopment of various types of connection Development type of Internet Connection 2003-2005 Leased Line Wire- less Cable SDSL XDSL DSL Dial Up ISDN ADSL

  26. Virtual Private Networks in the Belux Development VPN usage in Belux market 2003-2005

  27. IP VPN: Everywhere

  28. LAN Server OS: Microsoft dominance

  29. Server platforms Penetration network/server Operating Systems

  30. Agenda Overview BeLux ICT market • General Trends / Issues • ICT spending BeLux 2005 – 2007 • Which ICT segments score best in the BeLux region? • The Belgian resellers

  31. Integrators/suppliers: Gain or Loss Market penetration network & systems integrators/suppliers November 2005

  32. Outlook on Belgian ICT by MarketCap

  33. Special: Belgian IT per region by MarketCap

  34. Belgium Regional IT Benchmark

  35. Belgium Regional IT Benchmark

  36. Belgium Regional IT Benchmark

  37. Belgium Regional IT Benchmark

  38. Belgium Regional IT Benchmark

  39. Belgium Regional IT Benchmark

  40. Belgium Regional IT Benchmark

  41. Belgium Regional IT Benchmark

  42. Belgium Regional IT Benchmark

  43. Belgium Regional IT benchmarkCan I receive this regional IT report?Regional-IT@marketcap.nl

  44. Outlook on Belgian ICTAnd what about the special report?BeLux-ITreport@marketcap.nl

  45. Outlook on Belgian ICT by MarketCap

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