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Clinical Application Coordinator

Clinical Application Coordinator. Clinically Experienced Supports clinicians and IT staff in the adoption of technology Training Administrate user set-up Innovate. Clinical Applications Coordinator. CAC Recipe for Success * Technology 10% Clinical medicine 10%

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Clinical Application Coordinator

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  1. Clinical Application Coordinator • Clinically Experienced • Supports clinicians and IT staff in the adoption of technology • Training • Administrate user set-up • Innovate

  2. Clinical Applications Coordinator CAC Recipe for Success* • Technology 10% • Clinical medicine 10% • Sociology and people 80% *attributed to Homer Warner

  3. Clinical Applications Coordinator “Doctors are not very specific, they talk in generalities. The programmers don’t ask enough questions they just start writing code. I had my assistant, Betsy Levin who was one of the first CAC’s in the country. She was not a programmer, but we taught her how to do some things. She learned how to talk to programmers and speak their language, then get back to the doctors. The CAC’s I currently work with are a nurse, social worker, speech therapist, and lab tech. All have different backgrounds and can think about patient care. You have to have an intermediary who can do these types of things; they are the most important person in the equation. Don’t train the CAC’s to do the programming, they just have to talk the language, and be patient with programmers.” Dr. Lewis Coulson, Chief Ambulatory of Care & Strategic Planning, Jesse Brown VA

  4. Jesse Brown VA • VA Hospital in Chicago • 188 Beds • 7600 Inpatient admisson • 531,000 Outpatient visits • Budget $235 Million • 1,000+ VistA users

  5. Jesse Brown VA “The doctors at Jesse Brown cannot imagine working without VistA/CPRS. When we have planned system downtime most users hold as much of the work they need to do until the system is back up.” Laurie Blum-Eisa Interview (2009)

  6. Jesse Brown VA • Data stored three locations • Down-time • System features most proud of at Jesse Brown • BCMA • CPRS clinical reminders • Remote data • Imed Consent

  7. VistA Challenges & Issues • August 2008 to Dec. 2008 Medical data errors • Poorly planned capital projects – RSA • Decentralization vs. Centralization

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