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At the Silicon India Leadership Summit 2010, Vikram Shah, President of NetApp India, shared his insights on managing talented individuals. He highlighted the unique challenges faced by high achievers, who often demand more while expecting high output in return. Key needs of talented people include a supportive environment, visibility, autonomy, and respect. Managers must pay close attention to their top performers, encourage their growth, and maintain frequent communication to foster a motivating atmosphere. Effective management hinges on understanding their complexities and delivering the right challenges.
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Managing the most Talented TalentPresented atSilicon India Leadership SummitAugust 05, 2010 ByVikram ShahPresident , NetApp India
Agenda Challenges Needs of Talented People Suggestions on Managing Talented People
Challenges • More is expected of them and they expect more in return • Are high impact but high maintenance too • Are highly motivated but what motivates them can sometimes be at odds with managerial/organizational priorities and requirements • Think differently and faster • Bored easily • Need different kinds of challenges • Can deal with complexity but are complex themselves • Get frustrated more readily and express themselves readily • Like to put ideas into actions – right away! • Troubling events at work that would merely serve as irritations to other employees can prompt stars to jump ship NetApp Confidential - Limited Use
Needs of Talented People Talented people want to be in environments that both appreciate and cultivate their talents Need to shine – visibility in the organization Sense of Accomplishment Freedom Respect
Keep them committed to the goals of the organization, and that they feel those goals are worth achieving. Keep them challenged & motivated Identifying the talents in them & help them develop it Managing Talented People • Pay close attention • Be generous. Call talent to others’ attention.
Give them more flexibility Trust them Expect and help your talented people to outgrow you. Their role in the team’s success. Respected Manager to lead them Manage peer and senior level politics, Managing Talented People
Talented people often express themselves differently. You need to talk their language Managers have to work harder and more continuously at the relationship with their talented people Co-operation Control Autonomy Proposition Paying stars well keeps their turnover likelihood low Managing Talented People