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A Councillor Call for Action (CCfA) empowers Ward Councillors to address local issues by negotiating resolutions or utilizing their authority. When concerns arise, Councillors can effectively engage with an Area Panel or Overview and Scrutiny Committee (OSC) to place these matters on the agenda for discussion within ten working days. Following thorough investigation, the Area Panel or OSC can request information from relevant authorities and may issue reports or recommendations to the Executive or partner agencies, fostering community engagement and accountability.
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Councillor Call for Action (CCfA) Ward Councillor decides there is an issue and tries to resolve it – negotiation or use of own powers. Use checklist with relevant officer. Ward Councillor can refer as a CCfA to an Area Panel/ OSC Area Panel/ OSC puts item on agenda and discusses at a special convened meeting (within 10 workings days of receipt). Area Panel/ OSC investigates as it chooses. It can request information from the authority or partner agency and can invite them to the Area Panel meetings. Area Panel/ OSC decides not to use its powers and explains why. Area Panel/ OSC copies report to Councillor Area Panel/ OSC can make a report and/ or recommendation. Executive or Partner Agency considers the Area Panels recommendation
