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In this lab, students will identify the components of a steering system, understand their functions, and address customer concerns related to these components. Students will complete a work order incorporating customer and vehicle information, detailing concerns, causes, and corrective actions for steering system issues. The lab includes reading resources, matching exercises on steering parts, and a hands-on approach to writing a repair order. Students will gather customer complaints, estimate repair costs, and reflect on their learning experience to enhance future lessons.
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SS-LAB 1 In this lab, student will: Identify steering system components, function of each, customer concern in relation to component; determine necessary action. Student will then complete work order to include customer information, vehicle identifying information, customer concern, cause, and correction of steering system problems on a vehicle assigned by instructor. NEXT
Steering Components/Functions • Click Here and read about how steering works PREVIOUS NEXT
Matching: Functions of Steering Parts(Click on each term below to find match) NEXT
Checking Your Understanding Click on Link to Quiz Below: PREVIOUS NEXT
Concerns/Complaints NEXT
Now Write a Repair Order • See instructor for assigned vehicle • Get list of customer concerns/complaints • Research possible causes • Create estimate to correct problems • Include parts, labor, fluids, and taxes in your estimate of repairs needed. • Link to repair order NEXT
Student Feedback • What did you learn from this exercise? • What would have made it a better lesson? • Are there areas that need better directions? • Any additions that might make this lesson easier to understand? • Please write down your answers and discuss them with your instructor.