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Next Generation 9-1-1 Consideration Points for the State of Florida

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carlyn
19 diapositives · 330 Views · Oct 03, 2014

This document outlines key considerations for Florida's transition to Next Generation 9-1-1 (NG9-1-1) services. It discusses the importance of moving from traditional analog systems to an Internet Protocol (IP)-enabled digital network, which lays the groundwork for future data needs in emergency response. The report emphasizes improving public safety, streamlining communication for call takers, and breaking down jurisdictional barriers to enhance the efficiency of emergency services. It highlights the role of Kimball and Associates in leading NG9-1-1 projects across the U.S.

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Next Generation 9-1-1 Consideration Points for the State of Florida
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  1. Next Generation 9-1-1 Consideration Points for the State of Florida L. Robert Kimball and Associates Joel McCamley, ENP – Vice President David Jones, ENP – Senior Consultant Tim Gundlach – Senior Consultant

  2. A little about Kimball… • Formed in 1953 as an A & E company • HQ in Ebensburg, PA • T & T Division started in 1997 – Kevin Murray & Brian Bark • Today - 4 Divisions / 600 + employees • Our Division - 130 + employees, 40 ENP’s, 4 PMP’s (12 in training), 2 CCNA’s • Regional offices - 5 in PA, Melbourne, Wash DC, Richmond, Nashville, Dallas

  3. What is NG 9-1-1? • A system of systems or network of networks • Calls for a change in the methodology to deliver a 9-1-1 call to a PSAP • Migrate from the traditional analog network to an IP enabled digital network • Lays foundation for future data requirements of 9-1-1

  4. NG9-1-1 Isn’t • Going to put all of us out of work • Going to use the internet per se • Going to keep trying to put a square peg in a round hole (wireless, VoIP) • Going to go away, the public is demanding it by adopting new technologies

  5. What is The Definition of NG9-1-1? • I don’t care but it better: • Improve public safety • Make a call takers job easier • Make response quicker, better and more efficient • Break down jurisdictional boundaries and silos of critical information • Enable the seamless exchange of information • Provide better service to the public

  6. Where Are Most NG9-1-1 Projects Taking Place?

  7. Where? • National DOT Project • County Level • Regions • Statewide

  8. Options for consideration……. • Myflorida.net – Agreement w/LEC(s) • Intrado IEN • LEC network • ILEC / CLEC / CATV • State or Region – Fiber/Microwave transport • Others

  9. The US DOT Project • Booz Allen Hamilton • Leading technology and management consulting company • National Emergency Number Association • The “National Voice” of the 9-1-1 community • L. Robert Kimball & Associates • Leader in design and implementation of E9-1-1 / IP-based E9-1-1 systems • Texas A&M University Internet2 Technology Evaluation Center • Developer of a prototype NG9-1-1 system

  10. NG9-1-1 Project: Overview • The Booz Allen Hamilton team (NENA , Kimball, and Texas A&M University) have been contracted to develop and validate requirements for NG9-1-1, define a system architecture, and develop a transition plan that considers responsibilities, costs, schedule, and benefits for deploying IP-based emergency services across America. The following tasks are included: Task 1: System Architecture Development Revision of the Concept of Operations (ConOps) Definition of functional requirements / high-level architectural design Task 2 / 4: Transition Analysis Estimation of the NG9-1-1 benefits and costs Identification of critical system deployment issues Development of plan for transitioning from today’s 9-1-1 to NG9-1-1 Task 3: Design and Demonstration of “Proof-of-Concept” Design, development, and demonstration “Proof-of-Concept” system

  11. US DOT NG9-1-1 Project Objectives Capitalize on advances in technologies that: • Enable 9-1-1 calling from any networked communication device. • Enable geographic-independent call access, transfer, and backup among PSAPs. • Encourage a flexible, open, non-proprietary and secure system architecture and deployment of and interoperable internetwork. • Foster increased coordination and partnerships within the public safety community • Encourage standards coordination & interoperability across the U.S. and with other emergency services network providers in Canada and Mexico

  12. NG9-1-1 Project: The Approach http://www.its.dot.gov/ng911/ng911_pubs.htm

  13. Kimball NG Projects • State’s – Delaware, Indiana, Maine, Maryland, Minnesota, Missouri, Montana, New Mexico, Pennsylvania, South Carolina, Tennessee • Region’s - Quad Cities (Illinois), Allegheny County (Pennsylvania), Greater Harris County (Texas), NCTCOG (Texas), District of Columbia, Snohomish County (Washington)

  14. NG 9-1-1 Challenges and Lessons Learned • Funding • Timing • Traditional 9-1-1 service providers • Changes in traditional roles • Call taker • PSAPs • State • How to coordinate? State, Region or County? • Equipment procurement – Am I buying the right thing? • Changing the mindset

  15. Remember to think about….. • Radio • ALI • GIS (Next Gen GIS?) • Open Architecture and Standards based • Redundancy • Diversity • Connectivity to other networks

  16. Where to go from here? • Assessment – figure out what the options are • Strategic Planning – given the options what is the best path forward • Design and Procurement – open and competitive • Implementation – oversight and contract compliance • Management and Maintenance – ongoing operations Seek Assistance if overwhelmed

  17. The Road Ahead • Keep an eye on the Federal DOT project • Keep the issue about improving public safety • Challenge the entrenched players who don’t want to change • Embrace the change, it is going to happen and has to happen whether we want it to or not

  18. Questions??

  19. Thank you To contact us in Florida: Tim Gundlach L. Robert Kimball & Associates, Inc 200 South Harbor City Blvd. Melbourne, Florida 32901-1389 321-733-4448 www.lrkimball.com