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When Teams Can't Decide

When Teams Can't Decide. Team 10: Alex Celento, Sam Evans, Lindsay Graffius, Alex Long, Suaad Mohammed, Greg Wuss. The Problem. - Managers and their teams must first understand the conditions that give rise to the problems

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When Teams Can't Decide

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  1. When Teams Can't Decide Team 10: Alex Celento, Sam Evans, Lindsay Graffius, Alex Long, Suaad Mohammed, Greg Wuss

  2. The Problem -Managers and their teams must first understand the conditions that give rise to the problems -Each member represents a significant constituency in the organization, from marketing to operations to finance. -In general, business cases force decisions into a yes-or-no framework

  3. Managing Potential Dysfunction (Methodology) Articulate clearly what outcome you are seeking Provide range of options for achieving outcomes = more opportunities for project success

  4. Managing Potential Dysfunction (Methodology) Test fences and walls Surface preferences early

  5. Managing Potential Dysfunction (Methodology) State each option’s pros and cons -Devil’s advocate -Business advocate Devise new options that preserve the best features of existing ones

  6. Crucial Ground Rules Deliberate confidentially Deliberate over an appropriate time frame

  7. In Conclusion Requirements: A team must not look directly to the CEO to make a final decision This causes tension because:          -CEO blames team for indecisiveness         -Team resents CEO for acting like a dictator A team must not try to reach a consensus on the basis of individual preferences A standard should be developed in order to avoid the problem of indecision

  8. Sources • Frisch, Bob. Harvard Business Review; Nov2008, Vol. 86 Issue 11, p121-126, 6p, 2 Illustrations, 1 Chart. • “http://web.ebscohost.com.ezaccess.libraries.psu.edu/ehost/detail?sid=71a9a15c-54ac-49f8-afff-0cdc40ad3e4c%40sessionmgr4&vid=1&hid=7&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=34870393”

  9. Project Management Terms -Opportunities  -Problems -Project -Requirements -Managers -Time (Triple Constraint) -Team -Business Case -Methodology -Standard

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