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Session #33: Best Practices in Achieving Physician Engagement

Session #33: Best Practices in Achieving Physician Engagement. Angela Wills Vice President, Clinical Programs, Ambulatory Quality, Acute Medicine, Mission Health. John A. Merenich , MD, FACP, FNLA Medical Director, CO Kaiser Permanente Clinical Informatics and Decision Support.

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Session #33: Best Practices in Achieving Physician Engagement

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  1. Session #33:Best Practices in Achieving Physician Engagement Angela Wills Vice President, Clinical Programs, Ambulatory Quality, Acute Medicine, Mission Health John A. Merenich, MD, FACP, FNLAMedical Director, CO Kaiser Permanente Clinical Informatics and Decision Support Jay Fakier, MDRadiologist, Thibodaux Regional Medical Center Bryan Oshiro, MD Chief Medical Officer, Health Catalyst Facilitator:

  2. Poll Question #1 • Who should be leading the quality improvement charge? • Physicians • Administrators • The government

  3. Poll Question #2 • What barrier to physician engagement do you see most at your organization? • Physicians feel overwhelmed and ill-equipped to implement change. • Hospitals and payers believe that employing physicians is the primary means of securing alignment. • Organizations have the misconception that compensation is one of the most important drivers for physicians. • Physicians have a poor understanding of the risk-based payment model, along with being risk-averse.

  4. Lessons Learned • The key critical steps that would really lead to full engagement by physicians are: • Discover a common purpose • Adopt an engaging style and talk about rewards • Reframe values and beliefs to turn physicians into partners, not customers • Segment the engagement plan and provide education • Use “engaging” improvement methods by using data • Show courage and provide backup all the way to the board

  5. Analytic Insights Questions & Answers A

  6. Choose one thing… Write down one thing will you do differently after hearing this presentation

  7. Thank You

  8. Session Feedback Survey • On a scale of 1-5, how satisfied were you overall with this session? • Not at all satisfied • Somewhat satisfied • Moderately satisfied • Very satisfied • Extremely satisfied What feedback or suggestions do you have?

  9. Upcoming Speakers 3:20 PM – 4:10 PM • Building Creative and Innovative OrganizationsEd Catmull, Co-Founder of Pixar, President of Pixar and Walt Disney Animation Studios 4:10 PM – 4:30 PM Final Polls and Summit Winners 4:30 PM – 5:00 PM • Closing RemarksDan Burton, Chief Executive Officer, Health Catalyst Location Grand Ballroom Grand Ballroom Grand Ballroom

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