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Graduate Student Orientation

2014. Graduate Student Orientation. Enrollment Services Overview. August 13, 3:30-4:20 University Center, Rangos 1. What we’ll cover:. Enrollment Services & The HUB Online Resources Financial Aid Billing Refunding Health Insurance Sponsored Students Important Dates Q & A.

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Graduate Student Orientation

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  1. 2014 Graduate Student Orientation Enrollment Services Overview August 13, 3:30-4:20 University Center, Rangos 1

  2. What we’ll cover: • Enrollment Services & The HUB • Online Resources • Financial Aid • Billing • Refunding • Health Insurance • Sponsored Students • Important Dates • Q & A

  3. Enrollment Services • Student Accounts Office • Student billing, payments & refunding • Student Financial Aid Office • Scholarships, grants & student loans • University Registrar’s Office • Course scheduling & registration • Grades, transcripts & enrollment verifications

  4. The HUB • Customer service for Enrollment Services • Student ID Cards & Plaid Cash • Contact information: • Warner Hall, Lower Level • thehub@andrew.cmu.edu • 412.268.8186 • Hours of operation: • Monday, Wednesday, Friday (8:30 am – 4:30 pm) • Tuesday, Thursday (10:30 am – 4:30 pm) • Sunday, August 17 (8:30 am – 4:00 pm)

  5. Website Visit www.cmu.edu/hub

  6. Website • Information for all of Enrollment Services • College Liaison contact information • Payment options, registration, transcripts, tuition & fees • Academic Calendar • Links to online resources: • Student Information Online (SIO) • My Plaid Student (MPS) • Schedule of Classes (SOC) • Forms • www.cmu.edu/hub/forms.html

  7. New Grad Website • Enrollment & finance information for new graduate students • Includes ‘Next Steps’ • Links to other resources: • Graduate Education Office • Guide to Degrees & Programs • Graduate Student Orientation • Graduate Student Assembly (GSA) • Career & Professional Development • Division of Student Affairs

  8. Student Information Online (SIO) Visit www.cmu.edu/hub/sio

  9. Student Information Online (SIO) • Academic Info • View grades & QPA • Request enrollment verifications • Course Schedule • Plan schedule for upcoming semesters • Register for classes (as necessary) • Finances • View monthly invoices (E-Bills) • Make online payments • View all student account activity • View financial aid awards & tax information Visit www.cmu.edu/hub/sio > Finances

  10. Student Information Online (SIO) • My Info • Update contact information & change ID photo • Authorize family & friends to receive E-Bills • Campus Life • View housing & dining elections • View all ID Card activity • Add Plaid Cash • Resources • Your important contacts (Advisor, HUB Liaison, • Student Affairs Contact) • Terms & definitions

  11. Financial Aid • Eligibility determined by financial circumstances • Bridge the gap between total costs & • ability to pay • Learn more: • Visit www.cmu.edu/hub/finaid/basics/graduate

  12. TMS Payment Plan • Administered by Tuition Management • Systems (TMS) • Pay in convenient monthly installments • Learn more: • Visit www.cmu.edu/hub/billing/payment/tms.html

  13. E-Bills (Student Account Invoices) • Created on the last day of each month • Payments due by the 15th of the following month • Amount due can be found in the ‘Summary’ section • Page 2 provides details for the amount due • Page 3 provides detail for charges & credits due in the future • Amounts not paid by the due date are subject to interest accrual

  14. Billing • Monthly invoices can be viewed through SIO • Go to SIO > Finances > Student Account Invoices • Email notifications sent to your Andrew account • NOTE: All official communications are sent to your Andrew account • Authorize another bill payer to: • Receive invoices & billing messages emailed as PDF attachments • Access your information through My Plaid Student

  15. Refunding • If your account has a negative balance, you may be eligible for a refund • Refunds are issued daily after the first day of class • If you added a bank account on SIO to receive refunds, they will be directly deposited • Otherwise, a refund check will be created & available for pick-up in The HUB

  16. Health Insurance/Waivers • Health insurance is required • Already insured? Submit a waiver by Sept. 1 • Available on SIO > Campus Life > Health Insurance • Sponsored student? • Most departments do not pay for health insurance • Enroll in a TMS Payment Plan to cover insurance charges

  17. Externally Sponsored Students • Sponsors are outside parties • Important: Students should ensure that fees/charges that are NOT supported are paid by the invoice due date

  18. Important Dates • Friday, August 15 • Fall semester payment due • Monday, August 25 • First day of fall semester classes • Monday, September 1 • Labor Day – no classes • Monday, September 8 • Last day to add/drop with full tuition refund Visit www.cmu.edu/hub/calendar.html

  19. Contact Information • Brian Fernandes • Associate Director of Enrollment Services • bfernan@andrew.cmu.edu • 412.268.2664 • Jenna Tracy • HUB Services Manager • jtracy@andrew.cmu.edu • 412.268.1344

  20. Questions?

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