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This presentation details Liverpool John Moores University's (LJMU) innovative approach to self-assessment through an award simulation process, led by Paul Evans. With over 20 years of industry experience, Evans highlights the importance of maintaining objectivity and involving senior teams in the drafting of applications for external assessments. The approach aims to enhance the university's performance by providing structured feedback and reflective practices. The results from 2005 showcased significant improvements and set a pathway for achieving finalist status in future evaluations.
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Self Assessment -An Award Simulation Approach Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23rd February 2006 University of Macedonia
Personal Background • 20 years in industry with EFQM Founder Member • Worked with EFQM since 1996 • Benchmarking Group • Senior Assessor for EEA • Member, Awards & Recognition Working Group • Member 2005 FC/Model Review Group
Some Facts about LJMU • 25,000 students • 2,500 staff • Annual Revenue Budget €170m • Several Areas of International Research Excellence • 10 spin-out companies p.a. • Owners of the world’s largest Robotic Astronomical Telescope
Excellence Model & LJMU • EFQM Members since 1997 • Formally adopted Excellence Model in October 2002 • Diagnostic Self-Assessment in February 2003 (All 32 Criterion Parts) • ‘Diagonal Slice’ Team Approach
2005 Self-Assessment An Award Simulation Approach
Why Award Simulation ? • 2 years of action following first assessment • Senior Group Fully Involved • Too Close to the Action..lost objectivity • Award Application Process…restores objectivity • Opportunity for External Input • More Mature in Excellence Terms
Award Simulation Process • Assessment Framework Selected (e.g. EEA, BQF, Excellence North West) • Application Drafted • Application Agreed Internally • Assessment Team Selected (internal assessors/externally led) • Application Submitted
Award Simulation Process • Application Assessed by Team • Team Consensus Meeting (1.5 Days) • Team Site Visit Planning (0.5 Days) • Site Visit (2 Days) • Team Final Consensus & Scoring (1 Day) • Feedback Report produced
Award Simulation Advantages • Drafting Application is a reflective process • Increased objectivity; separates assessment from development work • Structured approach; formal and disciplined • Professional Assessors; independent feedback & scoring • Rehearsal for the ‘Real Thing’
Recommendations for Others • Use a sub-set of the senior team to draft application • Use a mix of internal & external assessors (knowledge combined with objectivity) • Don’t brief interviewees & focus groups • Remember it’s about exposing issues – not hiding them
Outcomes for LJMU in 2005 • 6 main themes (all recognised & now being addressed) • Score more than doubled since last self-assessment • Likely to be at ‘finalist’ standard within 2 years • Renewed impetus & confidence
Questions? Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23rd February 2006 University of Macedonia